1. 1 Housing Options – Support for Choice David Rubick Agency Manager – Anchor Staying Put Dorset Presentation to Lemos & Crane workshop 8 October 2009

2. Housing Options Introduction- Anchor -who are we? What is Housing Options? Developing the caseworker role Success and constraints The future in a changing world Discussion?

3. Anchor Anchor Staying Put in Dorset – part of Anchor Staying Put – part of Anchor At Home – part of Anchor Trust – Largest provider of housing and care services in England

4. What is Housing Options Service that provides: Bespoke Advice, Support, Information, Advocacy, Signposting and Practical Help for older people living in poor or unsuitable housing and/or considering options for “moving on” Tenure blind Not means tested

5. HOUSING OPTIONS- The Choices –General Housing Stock-bungalow, flat, house –Sheltered Housing –Extra Care Housing –Residential Care –Shared Ownership –Private Rented –Family –Social tenancy Transfer

6. Successful Caseworking Bespoke advice, support, information, advocacy Identify options; Provide details; Create links Support informed decision making Support applications Processors or advocates?

7. Moving? Identify preferences Identify options & support network Support client’s informed decision Help with Choice Based Lettings applications Help arrange moving preparation –Utilities; boxing up; removals companies etc Help set dates

8. Staying Put? Identify options Arrange for needs assessment Link to appropriate service/agency –Longer term adaptation? –Short term small repairs/ handyperson? Identify timescales Monitor link-up

9. Constraints & Distractions Unreasonable expectations: –Choice Based Lettings? –Free removal & packaging service? –Alternative to statutory service provider?

10. Future Customer or commissioner led? Future HIA –Support for choice –Putting people first –Individualised budgets –Lifetime homes, lifetime neighbourhoods

11. Future Development Enhanced service linking to Health etc Aftercare Crisis Support pilot Health and Handyperson pilot Linked & integrated services Move on from means tested services

12. Housing Options Questions?

13. Housing Options – Support for Choice David Rubick Agency Manager – Anchor Staying Put Dorset Presentation to Lemos & Crane workshop 8 October 2009