1. Custom Outsourcer Enterprise Agreement (COEA) - Microsoft 0 Microsoft Enterprise Agreement Overview AITR Conference July 24, 2007

2. Custom Outsourcer Enterprise Agreement (COEA) - Microsoft 1 Microsoft Curt Rasmussen – Microsoft Account Executive Beth DeHaven – Mid-Atlantic SLG Manager

3. Custom Outsourcer Enterprise Agreement (COEA) - Microsoft 2 Overview of Contract Terms Summary of Custom Outsourcer Enterprise Agreement (COEA) –Effective date was March 1, 2007, currently carries through March 1, 2012 –Reference pricing was established at 80K Premium Level for Quantity Discount –NG volume recognized and aggregated with Commonwealth volume to provide continued discounts and benefits to the Commonwealth –Established 5 year annual-payment schedule –“Custom Outsourcer Enterprise Agreement” includes all prior amendments w/VITA & revised language incorporating NGIT as responsible party acting on behalf of VITA / Commonwealth Affiliates / Customer Affiliates –Terminated all Enterprise Agreements (for non-educational licenses only) held by in-scope state agencies –Currently working to consolidate enrollments for educational licenses under one enrollment to be retained by the Commonwealth and managed by the Partnership

4. Custom Outsourcer Enterprise Agreement (COEA) - Microsoft 3 What Products/Services Are Covered –Provides Microsoft Licenses and Software Assurance for each in-scope transformation desktop PC, laptop, and server systems Desktop –Provides for Windows Operating system upgrades –Office Professional Plus 2003 (includes Infopath and Publisher) Server –CORE CAL’s (Exchange/Sharepoint/Windows/Systems Management) –Office Live Communication Standard CAL Development Services –MSDN/MSDN Premium/Technet Plus Important Note Those products/services not covered by the COEA will be provided on a separate Volume Licensing Agreement

5. Custom Outsourcer Enterprise Agreement (COEA) - Microsoft 4 What Support Services Are Covered Select Agreement Support Services (Trouble Ticketing) are still available to agencies through Technical Procurement Lead Premier Support Service is now available through Technical Procurement Lead Premier Support Services can provide pro-active assistance for Microsoft products, such as health-checks Web support available

6. Custom Outsourcer Enterprise Agreement (COEA) - Microsoft 5 Northrop Grumman

7. Custom Outsourcer Enterprise Agreement (COEA) - Microsoft 6 How Are Products Ordered How to order enterprise product licenses –Agencies process request for upgrades/new products through eVA, whether for in-scope or out-of-scope products –Request undergoes Tech Review to determine routing to NG vs. VITA SCM –Tech Review provides product keys to appropriate SLD –Tech Review accounts for all products ordered during the fiscal year to produce Annual True-Ups –Annual True-Ups occur within 15 days of anniversary –All new licenses include Software Assurance by default

8. Custom Outsourcer Enterprise Agreement (COEA) - Microsoft 7 Benefits Software Assurance Benefits –Software Assurance is automatically included with new orders –Provides path for upgrade to all current desktop products and easy access to new releases of software –Have re-imaging rights from OEMs –May copy products as necessary to distribute + 20 complimentary copies for training –Extended Hotfix Support Additional Benefits –Access to Enterprise-level consultant to assist in developing migration planning services –Cost of new licenses covered under COEA included in VITA Rated Services –Initial product order locks price for remaining enrollment term –Partnership responsible for software and contract management activities

9. Custom Outsourcer Enterprise Agreement (COEA) - Microsoft 8 Points of Contact Technical Premier Support/Technical Procurement Lead - Mike Litten NG Contracts Subcontract Administrator - Steve Wertz VITA SCM Contract Manager - Blaine Robinson Microsoft Microsoft Account Executive - Curt Rasmussen Mid-Atlantic SLG Manager - Beth Dehaven Dell VAR Microsoft Licensing Specialist – Tracy Shatto

10. Custom Outsourcer Enterprise Agreement (COEA) - Microsoft 9 Q&A ?