1. Timothy Howard November 1, 2012

2. Good copy makes a big difference

3. Website Content 1.Text 2.Images 3.Audio 4.Video 5.Attachments

4. Content: Relevant & Searchable By Humans – Easy to navigate with language geared towards your customers By Spiders – Search engines use programs to ‘crawl’ websites to index content

8. Speak Your Customers’ Language

9. Nursery

10. Irrigation System

11. It’s What You Say & How You Say It! Make sure your website content is interesting, has a purpose, and gives your readers a “call to action” – Call us – Come back – Visit us – Tell someone else – Signup for our e- newsletter – Buy our product Online – Our site or others At Retail – Our place or others – Signup for our e- newsletter

12. How do calls to action work?

16. A Click = ‘Tell me more’ Number of Clicks Amount of Information

17. Upside Down Funnel Concept Home Page Plant Category Plant Detail Page All Plants

18. Home Page

19. All Plants

20. Perennials

21. Plant Details

22. What Makes Good Web Content? Think of a few sites that you like to visit again and again. What makes you keep coming back? – Quality Articles Current Timeless – Tutorials – Great Deals – Fuels a Passion Scanable Text is Critical

23. How to Write Good Web Content Keywords. You've worked hard on these keywords; make them stand out (bold, different font, headlines, etc.) Clear titles. Make it painfully clear what you are going to talk about. It's fun to be clever and cute, but it can backfire on you. Search engine spiders won’t understand cutsy puns, sarcasim or out of the ordinary slang terms. Be short and sweet. Don’t try to prove you’re a Rhodes Scholar with polysyllabic words. One key idea per paragraph. Kill the Fluff. Do you like to slog through a bunch of sales language to get to the meat of a story? Well, neither will your readers. Don't inflate your writing with a lot of hot air; keep it down to earth.

24. Practice makes…. Writing quality website content is not easy You won’t master it overnight Give yourself some time Practice a lot Read a lot – Other sites – you know good copy when you read it – Your site – read it from your customers point of view Better yet, have other objective people (with a spine) read it and let you know what they think. You better than you were before

25. Putting Technology in perspective…. Leading edge can be bleeding edge. Focus on practical solutions.

26. Questions? Comments?

27. Thank you for your time. Timothy Howard Clarity Connect, Inc. 360 Raleigh St. Holly Springs, NC 27540 timothy@clarity-connect.com www.Clarity-Connect.com A copy of all of todays presentations can be found at: www.clarity-connect.com/presentations Through Monday, November 4th