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smart Social Media: I have LinkedIn/Facebook/Twitter but … April 11, 2012
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TODAY CONTENT CYCLE AND MANAGEMENT REAL WORLD EXAMPLES: INTERNET PACKAGE AND REPORTING QUESTIONS AND ANSWERS
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smart Content Management
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Identify demographics Trace buying patterns Quality engagements How many does it take?
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If you are going to start a Social Media effort, commit at least 6 months and appropriate resource to support that effort. DO NOT start and stop.
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Content is KEY! Opportunity to: 1.Cheerlead 2.Promote news 3.Community 4.Employee news 5.Quick offers 6.Ask questions 7.Be informal 8.Personalize
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Written Content: Message Slogan Call to Action Price Offers Descriptions FAQ Instructions How product is made
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Pictorial Content: Photos Graphics Video
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smart Content Management
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smart Stake Holders
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Define Stakeholders: Demographics Statistics Business Profile Buying Habits Profitability Responsiveness
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smart Stake Holders
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smart Delivery
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Message Delivery Electronically: Internet Website Blog Social Media Someone else Email Advertising
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Message Delivery Physically: Print Verbal Tradeshow Advertising
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smart Delivery
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smart Action
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Action Plan Before Developing Content, Ask: Is content for brand building? How long should the content be used? Product education or awareness? Is there a limited time call to action? What do you want the stakeholder to do? Purchase? Email? Call? Come to you? Why should the stakeholder participate? Is the content to answer a frequent question (to reduce phone traffic & cost)?
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1 MONTH LINKED IN ACTION PLAN: UPDATE PERSONAL PROFILE AND COMPANY PROFILE ONCE PER MONTH. UPDATE STATUS 1 PER WEEK. DOUBLE YOUR CONTACTS. WRITE AT LEAST 1 RECOMMENDATION PER WEEK. JOIN 5 NEW GROUPS. TRY A NEW APPLICATION OR POST EVENT ONCE PER WEEK. GIVE LEADS, RECOMMENDATIONS AND INTRODUCTIONS FREELY. TIME ESTIMATE: MON-WED-FRI ~ ½ HOUR PER SESSION
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smart Action
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smart Tracking
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Reporting Options: Facebook Insights Google Analytics Call Tracking PBX or Vanity Number Manually Tracks Referrals Email Response Tracking Offer Redemption Survey Sales
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smart Tracking
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smart Content Management
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SOCIAL SANITY Don’t Panic…. You are not alone…. It just seems like…
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A jungle…..
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REAL WORLD…..
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Content is Key! Website: http://www.naturalhealingtools.comhttp://www.naturalhealingtools.com
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Blog: http://NaturalHealingToolsNews.com/http://NaturalHealingToolsNews.com/
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Sample Email Blast from Blog
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Social Media Example: http://twitter.com/NaturalHealingThttp://twitter.com/NaturalHealingT
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Social Media Example: http://www.facebook.com/Natural-Healing-Tools/http://www.facebook.com/Natural-Healing-Tools/
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Social Media Example: http://Pinterest.comhttp://Pinterest.com
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REPORTING EXAMPLES
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Google Analytic Reporting Example
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Twitter Reporting Example
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Facebook Overview Reporting Example
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Email Reporting Example
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Bit.ly URL Shortening Statistics
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smart Content Management Stake Holders Delivery Action Tracking Questions?
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