1. University of Washington Educational Partnerships and Learning Technologies Student Consultants Unleash the Power Karalee Woody Director, Student Access and Computing & David Cox Director, Technology

2. University of Washington Educational Partnerships and Learning Technologies Copyright Karalee Woody and David Cox, 2003 This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the authors.

3. University of Washington Educational Partnerships and Learning Technologies Where we are now Educational Partnerships and Learning Technologies –expands how the university works with diverse communities –supports the use of technology in teaching and learning

4. University of Washington Educational Partnerships and Learning Technologies Where we are now Student Access & Computing –Previously with central computing –Moved to EPLT in 1999 to provide UW students access to computing resources while dynamically supporting and enhancing the effective use of those resources

5. University of Washington Educational Partnerships and Learning Technologies Organization FacilitiesWorkstationsVisits/Day 3 General Access Computing Labs5466,000 5 Computer Classrooms175385 4 Libraries1852,000 1 Digital Audio Workstation15 1 Web SiteNA2,327 Total90710,717

6. University of Washington Educational Partnerships and Learning Technologies Organization Fulltime Staff | Graduate Assistants | Leads | Student Staff 2 Leads Technology Director 4 Leads 45 Lab Consultants 5 Web Developers 1 Lead 5 Instructors 1 GA

7. University of Washington Educational Partnerships and Learning Technologies Organization SAC Projects FacilitiesPrograms & Services Remote Site Labs General Access Labs Computer Classrooms Web Development Walk-in Workshops UWired Community Technology Partnerships CSE IPL Library Terminals Web Tools Wireless Support Online Support

8. University of Washington Educational Partnerships and Learning Technologies Funding Income: State Budget$789,000 UW Libraries$70,000 UW Computer Science$40,000 Seattle School District$25,000 Total$924,000 Expenditures: Professional staff$357,000 Graduate Assistants$31,000 Student consultants/Leads$400,000 Operations, Equipment, Travel$136,000 Total$924,000

9. University of Washington Educational Partnerships and Learning Technologies Funding Student Technology Fee Computing Resource Center683,580 Introductory Programming Lab110,228 EPLT/Libraries Access+ Workstations361,390 Total1,155,198

10. University of Washington Educational Partnerships and Learning Technologies Why student staff? We believe that: The effective use of technology is a vital component in the everyday lives of the University of Washington community and its partners. Accessible technology is most effective when provided with a personal and adaptable approach.

11. University of Washington Educational Partnerships and Learning Technologies Why student staff? Students are: A dynamic work force Cost effective Flexible in their attitude towards work and their schedules Best able to assess the needs of UW students Plus…it’s a great experience for them.

12. University of Washington Educational Partnerships and Learning Technologies How do we make this work? Training: Staff Training Week First week checklist Second week checklist Quarterly tasks Quarterly assignments Free workshops Reimbursement for fee workshops

13. University of Washington Educational Partnerships and Learning Technologies How do we make this work? Motivation: Quarterly reviews Rewards / Incentives Fun Authority + Responsibility = Ownership

14. University of Washington Educational Partnerships and Learning Technologies How do we make this work? Structure: Managers Graduate Assistants Leads Consultants, Web team, Instructor team

15. University of Washington Educational Partnerships and Learning Technologies How do we make this work? Tools: Hiring Scheduling Evaluation Information Management Email QnA Profiles

16. University of Washington Educational Partnerships and Learning Technologies How do we make this work? Computer Science Engineering Business Informatics Liberal Arts

17. University of Washington Educational Partnerships and Learning Technologies How do we make this work? Hiring criteria Evidence of interest in technology –Have built home PC –Know applications Previous work experience Willingness to work unpopular shifts Freshmen –Can grow with us for 4 years

18. University of Washington Educational Partnerships and Learning Technologies Where are they now?

19. University of Washington Educational Partnerships and Learning Technologies Any Questions? Email SACG: sacg@u.washington.edusacg@u.washington.edu SACG http://depts.washington.edu/sacghttp://depts.washington.edu/sacg EPLT http://www.washington.edu/eplthttp://www.washington.edu/eplt UW Home Page http://www.washington.eduhttp://www.washington.edu

20. University of Washington Educational Partnerships and Learning Technologies Thank you. Goodbye.