1. PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 5-1 Operations Management Design of Goods and Services Chapter 5

2. PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 5-2 Outline  GLOBAL COMPANY PROFILE: REGAL MARINE  GOODS AND SERVICES SELECTION  Product Strategy Options Support Competitive Advantage  Product Life Cycles  Life Cycle and Strategy  Product-by-value Analysis  GENERATING NEW PRODUCTS  New Product Opportunities  Importance of New Product s

3. PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 5-3 Outline - continued  PRODUCT DEVELOPMENT  Product Development System  Quality Function Deployment (QFD)  Organizing for Product Development  Manufacturability and Value Engineering  ISSUES FOR PRODUCT DESIGN  Robust Design  Modular Design  Computer-Aided Design (CAD)  Computer-Aided Manufacturing  Virtual Reality Technology  Value Analysis  Environmentally Friendly Design

4. PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 5-4 Outline - continued  Time-Based Competition  Purchase of Technology by Acquiring Firm  Joint Ventures  Alliances  Defining the Product  Make-or-buy Decisions  Group Technology  DOCUMENTS FOR PRODUCTION  SERVICE DESIGN  Documents for Service  Application of Decision Trees to Product Design  Transition to Production

5. PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 5-5 Learning Objectives When you complete this chapter, you should be able to : Identify or Define :  Product life cycle  Product development team  Manufacturabililty and value engineering  Robust design  Time-based competition  Modular design  Computer aided design  Value analysis  Group technology  Configuration management

6. PowerPoint presentation to accompany Heizer/Render - Principles of Operations Management, 5e, and Operations Management, 7e © 2004 by Prentice Hall, Inc., Upper Saddle River, N.J. 07458 5-6 Learning Objectives - Continued When you complete this chapter, you should be able to: Explain :  Alliances  Concurrent engineering  Product-by-value analysis  Product documentation