1. Emotional Intelligence John Blattner, Ph.D.

2. What will you expect of your partners? It’s the journey…

3. What will you expect of your partners?

4. What will you need on this EI Voyage? What will you need on this EI journey?

5. An array of non-cognitive capabilities, competencies, and skills that influence one’s ability to succeed in coping with environmental demands and pressures.

6. Emotional Intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions effectively in ourselves and others. An emotional competence is a learned capability based on emotional intelligence that contributes to effective performance at work

7. Emotional Competencies: Self-Awareness Self-Management Social Awareness Relationship Management

8. Self-Awareness: Emotional Awareness Accurate Self-Assessment Self-Confidence

9. Self Management: Emotional Self-Control Transparency Adaptability Achievement Orientation Initiative Optimism

10. Social Awareness: Empathy Organizational Awareness Service Orientation

11. Relationship Management: Developing Others Inspirational Leadership Change Catalyst Influence Conflict Management Teamwork and Collaboration