1. Emotional INTELLIGENCE Presented by: Andree Swanson, EdD.

2. Effective Skill CREATES POSITIVE BENEFITS

3. Emotional Intelligence Low High Assertive + Ambitious + Driving + Strong-Willed + Decisive + Confrontational – Bossy – Egotistical – Demanding – Aggressive –

4. Low High Emotional Intelligence + Warm + Enthusiastic + Sociable + Charming + Persuasive – Easily Distracted – Glib – Selfish – Poor Listener – Impulsive

5. Low High Emotional Intelligence + Patient + Stable + Predictable + Consistent + Good Listener – Resistant – Passive – Un-Responsive – Slow – Stubborn

6. Low High Emotional Intelligence – Critical – Picky – Fussy – Hard to Please – Perfectionistic + Patient + Stable + Predictable + Consistent + Good Listener

7. High Emotional Intelligence = Increase Benefits

8. Critical to success Emotional Intelligence accounts for 58% of performance in all types of jobs.

9. Individuals with high EMOTIONAL INTELLIGENCE can enhance and increase the potential for positive outcomes

10. INTELLIGENCE EMOTIONAL INTELLIGENCE

11. is managing your emotions

12. Self - Awareness Self - Management Self - Motivation Empathy Social Skills

13. THE ACTION PLAN Implement

14. CREATE YOUR OWN PLAN What do you want to change? 1 How will you change it? 2 Assess again in one week 3

15. Showed improvement but needs more work Assess again in one week 3 How will you change it? 2 ACTION PLAN What do you want to change? 1 Count to ten before reacting Take a short walk to think about my response Talk to other about how they manage their emotions. Show my emotions too frequently.

16. EMOTIONAL INTELLIGENCE Become aware of your inner dialogue. Keep a journal of your thoughts during the day. Keep stress levels at bay. Methods to Improve Your

17. Will you try to improve your EMOTIONAL INTELLIGENCE?