1. CREATING A DYNAMIC ORGANIZATION Creating high performance for long time How human systems work Putting new ideas into practice This is life’s work -- not a formula!

2. Set directions (define value) Creates cohesion (mobilize energy) Creates environment for forward drive At the heart of leadership is a personal stand WHAT IS AT THE HEART OF LEADERSHIP

3. Deep sense of purposefulness vision… picture of future Mission statement Seven words or less Observable Not apple pie Personal Mastery Extend People’s development Systemic thinking Seeing actions create reality People grow in a purposeful organization CHARACTERISTICS OF A DYNAMIC ORGANIZATION

4. Visioning - Managing an ongoing process Empowering - Allowance for other people to grow Learning - Managing mental models & getting other people to manage them OPERATING PRINCIPLES Deep caring Reason and truth and intuition Commitment to truth FUNCTIONS OF LEADERSHIP

5. STRONG BOARDS/ASSOCIATIONS HAVE FOLLOWING OBJECTIVES To explore and experience the dimensions of inspired organizational performance To enhance one’s ability to produce outstanding results, personally and organizationally To grow and stretch in all dimensions To have vision and clarify purpose To have fun To M.A.B.W

6. ASPECTS OF SYSTEMIC STRUCTURES Information/communications Time lags Resources Role definitions Physical flow of goods Environment - customer demands Rewards - incentives Performance measures STRUCTURES OF ORGANIZATIONS

7. Your structure can become outdated in relationship to your direction or philosophy! No where in nature does everything grow forever!

8. INFLUENCE THE WAY PEOPLE THINK ABOUT REALITY For most people reality is a short string of events If you wait on events you will always be reacting Patterns of behavior Events Responsive React The way you think about the world makes you either creative or responsive!

9. FOCUS ON RESULT SelfSubResultsConscious Move your thoughts METHODS OF SELF SABOTAGE Contradictory suggestions Contradictory underlying beliefs Not appreciating time delays Wrong focus

10. BUILDING CREATIVE TENSION VISION What you want I What you’ve got CURRENT REALITY Emotional stress

11. Describe problems/behavior over time Develop structural explanation for patterns (loop it) What structural changes can you make? How would you put changes into practice? STEPS IN SYSTEMS THINKING

12. Focus on obstacle - Focus on vision Focus on getting back on course Focus on relieving emotional tension (Don’t make decisions during this time) GUIDELINES FOR DEALING WITH OBSTACLES Focus on result Use obstacle instead of dealing with effect Avoid blind inflexibility PITFALLS IN DEALING WITH OBSTACLES

13. Increase clarity of thinking Allows you to make new choices Deepens understanding of the nature of complex systems (over time it changes the way you think) PURPOSE OF SYSTEMS THINKING

14. We don’t serve our members. We serve society! Anything just for the members may be short sighted! “The world will not change until our way of thinking changes.” Albert Einstein