1. The Jackson Employment Center Pima County, Arizona Steven Nelson

2. Faith-based and Community-based Organizations Homeless Families: Travelers’ Aid, New Beginnings for Women & Children, Salvation Army Homeless Veterans Reintegration Project: Comin’ Home, Esperanza en Escalante La Casita-Homeless Youth Family Counseling Agency, Our Town, Open Inn Project Advent: Chronically Homeless Christian Faith Center, Salvation ArmyComin' Home New Chance: Ex-Offenders Primavera, Old Pueblo Community Foundation, Arizona Housing and Prevention Services Bridges: Behavioral Health/ Treatment Providers COPE, Compass, CODAC CASA: Homeless Adults Travelers’ Aid Salvation Army LEVERAGED SERVICES REFERRALS         TRANSITIONAL HOUSING        

3. INTERLOCKING SYSTEMS Interfaith networks Runaway & Homeless Youth Offender discharge planning Behavioral health networks Local Continuum of Care Veterans’ services WIA One Stop System

4. Something for everyone Chronic HomelessAdventHUD/SHP DisabledBridgesHUD/SHP AdultsCASAHUD/SHP FamiliesCASA for Families HUD/SHP YouthLa CasitaHUD/SHP VeteransHVRPDOL/VETS Ex-OffendersNew ChanceHUD/SHP

5. Who are the experts in a given area? How can we add value? Why should the customer have to worry about who provides the service?

6. First things first Stabilize crisis Address basic needs Before seeking employment

7. Individual Service Strategy Plan services according to individual needs Use partners, links to expand the menu of service options Define steps to reach the goal

8. Employability Skills 2-week training Teach labor-market savvy Provide a foundation for employment Assess motivation to work and maintain transitional housing

9. Treat the employment program like a job Start on time Dress for success You get what you expect Self esteem Determines capability = Accomplishments Leave judgment out of it Make it worthwhile

10. Self-Directed Search People will try harder to keep a job they had to get themselves Use the hidden job market Create a motivational, peer-support community

11. Case management Progress monitoring Support services Immediate intervention Advocacy Collaboration

12. Education and Training Vocational/academic certifications – Community College and other WIA Eligible Training Providers On-the-Job Training Contracts Remedial adult education Computer literacy instruction

13. CASA Coalition for Achieving Self-Sufficiency SERVES: Homeless adults PARTNERS: Traveler’s Aid, Salvation Army, Open-Inn FUNDING: HUD Supportive Housing Program

14. CASA Coalition for Achieving Self-Sufficiency 2002-20032003-20042004-2005 Number served 1109254 Number placed 614640 Placement rate 82%78%74% Average wage$8.93$10.26$9.66 6 mo. Retention 71%73%95%

15. LA CASITA SERVES: Unaccompanied homeless youth PARTNERS: Family Counseling Agency, Our Town Family Center, Open Inn FUNDING: HUD Supportive Housing Program

16. LA CASITA 2002-20032003-20042004-2005 Number served312516 Number placed6319 Placement rate60%77%56% Average wage$6.78$7.45$6.94 6 mo. retention100%71%77%

17. NEW CHANCE SERVES: Ex-Offenders PARTNERS: Primavera, Old Pueblo Community Foundation and Arizona Housing and Prevention FUNDING: HUD Supportive Housing Program

18. NEW CHANCE 2002-20032003-20042004-2005 Number served9512677 Number placed507166 Placement rate73%72%69% Average wage$8.77$9.21$9.73 6 mo. retention74%57%77%

19. CASA FOR FAMILIES SERVES: Homeless families PARTNERS: Salvation Army, Traveler’s Aid, New Beginnings for Women and Children FUNDING: HUD Supportive Housing Program

20. CASA FOR FAMILIES 2002-20032003-20042004-2005 Number served342716 Number placed211416 Placement rate70%54%50% Average wage$8.70$9.83$10.09 6 mo. retention77%54%75%

21. BRIDGES SERVES: Mentally-ill, drug-dependent and co-occurring PARTNERS: COPE, CODAC, Compass FUNDING: HUD Supportive Housing Program

22. BRIDGES 2003-20042002-20032004-2005 Number served668654 Number placed435136 Placement rate73% 77% Average wage$9.16$8.71$10.32 6 mo. retention65%71%77%

23. HVRP Homeless Veterans’ Reintegration Project SERVES: Homeless Veterans PARTNERS: Comin’ Home, Esperanza en Escalante, Disabled Veterans’ Outreach Program, Local Veterans’ Employment Representatives FUNDING: Department of Labor Veterans’ Employment and Training Service

24. HVRP 2002-20032003-20042004-2005 Number served122138 Number placed8990 Placement rate73%65% Average wage$8.34$8.52 6 mo. retention73%79%

25. PROJECT ADVENT SERVES: Chronically Homeless PARTERS: Christian Faith Center, Salvation Army, Comin’ Home FUNDING: HUD Supportive Housing Program

26. PROJECT ADVENT 2003-20042004-2005 Number served7854 Number placed2637 Placement rate50%69% Average wage$9.14$9.85 6 mo. retention45%81%

27. Jackson Employment Center Program Totals FY 2002-2003 FY 2003-2004 FY 2004-2005 2003-2004 2004-2005 Clients served254312271 Number placed189213196 Placement rate75%69%72% Average wage$8.38$9.18$9.43 6 mo. retention74%87%82%