1. Work and Self Development Chapters 7, 8 and 9

2. Work and Self Development Motivation Motivation What is motivation? What is motivation? What motivates you? What motivates you?

3. Work and Self Development Motivation Motivation Are all motivators “good?” Are all motivators “good?”

4. Work and Self Development Motivation Motivation Positive Motivation: Positive Motivation: Doing something because it moves us toward something we want (positive reinforcement) Doing something because it moves us toward something we want (positive reinforcement) Increase self-esteem, feelings of optimism Increase self-esteem, feelings of optimism Negative Motivation: Negative Motivation: Doing something to avoid something bad (negative reinforcement) Doing something to avoid something bad (negative reinforcement) Not as enjoyable or as long lasting Not as enjoyable or as long lasting

5. Work and Self Development Motivation Motivation Implications of positive motivation for: Implications of positive motivation for: Supervisors Supervisors Peer influence Peer influence Self management Self management Discretionary effort… Discretionary effort…

6. Work and Self Development Motivation Motivation What can you do, if anything, to change a negative motivator to a positive? What can you do, if anything, to change a negative motivator to a positive?

7. Work and Self Development Motivation Motivation External motivators – extrinsic motivation External motivators – extrinsic motivation Internal motivators – intrinsic motivation Internal motivators – intrinsic motivation

8. Work and Self Development Motivation Motivation External motivators – extrinsic motivation External motivators – extrinsic motivation Internal motivators – intrinsic motivation Internal motivators – intrinsic motivation

9. Work and Self Development Needs, Wants and Motivation Needs, Wants and Motivation Need – required for survival Need – required for survival Want – desired but not required Want – desired but not required

10. Work and Self Development Self-actualizing Self-actualizing Esteem Esteem Social Social Security Security Physical Physical Needs or Wants?

11. Work and Self Development Needs are required, therefore, they can be motivators Needs are required, therefore, they can be motivators How you meet these needs is the important question… How you meet these needs is the important question…

12. Work and Self Development Guy Kawasaki, Venture Capitalist/Garage Technologies, Author and Former Apple Employee: Guy Kawasaki, Venture Capitalist/Garage Technologies, Author and Former Apple Employee: “Art of the Start” “Art of the Start” Make Meaning – find something meaningful to you Make Meaning – find something meaningful to you Make Mantra – Define what you do Make Mantra – Define what you do Get Going – get something started, do something Get Going – get something started, do something

13. Work and Self Development Guy Kawasaki, “Art of the Start” Guy Kawasaki, “Art of the Start” Mantra defines briefly and specifically what you do and keeps you focused: Mantra defines briefly and specifically what you do and keeps you focused: Nike = Authentic Athletic Performance Nike = Authentic Athletic Performance Red Cross = Stop suffering Red Cross = Stop suffering Starbucks = Rewarding everyday moments Starbucks = Rewarding everyday moments Vince Lombardi =Winning is everything Vince Lombardi =Winning is everything Coca-cola = Refresh the world Coca-cola = Refresh the world

14. Work and Self Development What’s your Kawasaki-type mantra? What’s your Kawasaki-type mantra?

15. Work and Self Development Time Management Time Management Committed Time – goal based Committed Time – goal based Maintenance Time – self Maintenance Time – self Discretionary Time - open Discretionary Time - open

16. Work and Self Development Time Management Time Management Begin to think about what you do in terms of urgency and importance…realistically. Begin to think about what you do in terms of urgency and importance…realistically. Take 5 minutes to plan your day says Dr. Baer – the most published author in the Journal of Applied Behavioral Science. Take 5 minutes to plan your day says Dr. Baer – the most published author in the Journal of Applied Behavioral Science.

17. Work and Self Development Time Management Time Management Why do you procrastinate…. Why do you procrastinate…. Choose the thing you wish to do least… Choose the thing you wish to do least…

18. Work and Self Development Money Money What does money mean to you? What does money mean to you? Who or what has the biggest influence on how you feel about money? Who or what has the biggest influence on how you feel about money?

19. Work and Self Development Money Money Money, self-esteem, money management, and motivation… Money, self-esteem, money management, and motivation…

20. Work and Self Development Communication Communication Interpersonal vs. intrapersonal Interpersonal vs. intrapersonal Do you speak to yourself differently than you speak to others? Do you speak to yourself differently than you speak to others?

21. Work and Self Development Communication Communication Sender   Receiver Sender   Receiver Barriers to effective communication: Barriers to effective communication: Physical, emotional, language/culture Physical, emotional, language/culture Others: social status, style, etc. Others: social status, style, etc.

22. Work and Self Development Communication Communication Nonverbal signals often “communicate” more than verbal (oral) messages Nonverbal signals often “communicate” more than verbal (oral) messages Voice, personal distance, body language Voice, personal distance, body language

23. Work and Self Development Communication Communication Develop speaking history Develop speaking history Practice effective speaking Practice effective speaking Build vocabulary Build vocabulary Use direct speech Use direct speech Practice being open to feedback Practice being open to feedback Be respectful (but not overly ingratiating) Be respectful (but not overly ingratiating)

24. Work and Self Development Communication Communication Active Listening Active Listening Use encouraging phrases words, nods, facial expressions, etc. Use encouraging phrases words, nods, facial expressions, etc. Be attentive by changing your posture, facing the speaker and remaining alert Be attentive by changing your posture, facing the speaker and remaining alert Respond with questions and paraphrasing Respond with questions and paraphrasing

25. Work and Self Development Relationships Relationships Communication is at the heart of every relationship, work and personal Communication is at the heart of every relationship, work and personal We need groups, but it may be difficult for some people to find groups to which they feel a connection We need groups, but it may be difficult for some people to find groups to which they feel a connection

26. Work and Self Development Relationships Relationships Group norms become established through common beliefs, attitudes, and behaviors Group norms become established through common beliefs, attitudes, and behaviors Conformity takes place, in some ways, if we wish to belong Conformity takes place, in some ways, if we wish to belong

27. Work and Self Development Relationships Relationships Going to far in terms of conformity: Going to far in terms of conformity: Groupthink Groupthink Use group communication strategies to overcome unhealthy conformity: Use group communication strategies to overcome unhealthy conformity: Devil’s advocacy, nominal technique, brainstorming, and delphi technique Devil’s advocacy, nominal technique, brainstorming, and delphi technique

28. Work and Self Development Diversity Diversity Strength for a group or an obstacle? Strength for a group or an obstacle? Stereotypes and prejudice Stereotypes and prejudice

29. Work and Self Development Known to selfNot known to self Known to Others Not known to Others Open Unknown Hidden Blind Johari’s Window - Identifying healthy self-disclosure – in terms of self-awareness and sharing with others

30. Work and Self Development Known to selfNot known to self Known to Others Not known to Others Open Unknown Hidden Blind Johari’s Window - Identifying healthy self-disclosure – in terms of self-awareness and sharing with others

31. Work and Self Development Giving and Seeking Feedback, Relationships, and Conflict Management Giving and Seeking Feedback, Relationships, and Conflict Management Acknowledge and Seek to Understand: Acknowledge and Seek to Understand: Needs Needs Values Values Emotions Emotions Power Power Of self and others… Of self and others…

32. Work and Self Development Many ways to resolve conflict: Many ways to resolve conflict: Avoid (ignore) Avoid (ignore) Compromise (both give up something) Compromise (both give up something) Accommodate (give in) Accommodate (give in) Compete (use authority) Compete (use authority) Collaborate (both win) Collaborate (both win) When is each best? When is each best?

33. Work and Self Development Conflict Resolution Conflict Resolution Refocus on issues, facts, remember handling destructive criticism techniques Refocus on issues, facts, remember handling destructive criticism techniques Listen actively Listen actively State your needs State your needs Generate Options Generate Options Commit to a solution Commit to a solution

34. Work and Self Development Conflict Resolution Conflict Resolution Try to understand the other person’s position, needs, and goals Try to understand the other person’s position, needs, and goals Listen and show understanding Listen and show understanding Offer conflict resolution Offer conflict resolution You can’t resolve a conflict collaboratively if both parties aren’t willing to do so… You can’t resolve a conflict collaboratively if both parties aren’t willing to do so…