2. Work and Leisure Less work and more leisure in the 21 st cen. (T/F) Less work and more leisure in the 21 st cen. (T/F) Work to live ( ) Live to work ( ) Work to live ( ) Live to work ( ) Leisure activities socializing at home/family outdoor pursuits sport

3. Work-life balance What What A balance between work and life outside work A balance between work and life outside work Why Why Health/well-being  longer life expectancy Health/well-being  longer life expectancy How How Laws that limit the number of working hours Laws that limit the number of working hours The average number of working hours to decrease or increase in the future? Why? The average number of working hours to decrease or increase in the future? Why?

4. Responding and developing communication Why? Why?  To keep the conversation going  To build up a rapport Attention! Attention!  An attentive silence preferred in some cultures (avoid interrupting interjections) Tone + Body language Tone + Body language

5. Responding and developing communication Expressing interest/surprise Expressing interest/surprise That’s interesting. (an encouraging statement) That’s interesting. (an encouraging statement) Really? (an encouraging Q. too) Really? (an encouraging Q. too) I don’t believe it. I don’t believe it. You must be kidding. You must be kidding. No way/kidding. No way/kidding. I didn’t know that. I didn’t know that. Expressing enthusiasm Expressing enthusiasm That sounds great/exciting. That sounds great/exciting. Awesome/cool/wonderful/bravo, etc. Awesome/cool/wonderful/bravo, etc.

6. Responding and developing communication Expressing sympathy Expressing sympathy What a pity/shame! What a pity/shame! I’m sorry to hear that. I’m sorry to hear that. Expressing doubt Expressing doubt I don’t suppose so. I don’t suppose so. I doubt it. I doubt it. Congratulating Congratulating CongratulationS! CongratulationS! Well done! Well done! Drawing conclusions Drawing conclusions That must be/have been + adj. That can’t be/have been + adj.