1.  Getting into the shoes of others.  Helps in understanding from others perspective.  Become more compassionate with others feelings.  If one empathizes with other, it becomes much easier to communicate.

2.  General human tendency to hide actual feelings and thought in different situations.  This is due to the fear of getting ignored, rejected or criticized.  It is necessary to be open in one’s interactions and communications while working in groups.  Disclosure of required information and feelings help building others trust and mutual understanding.

4.  Plays important role in interpersonal communication.  Eye contacts, head movements, movement of hands etc portray an attentive and enthusiastic individual.  Staring on walls, scribbling on walls shows the lack of interest and involvement, poor listening habits and so on.