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© 2009 by Business Process Excellence LLC www.bpex.biz Certified virus free The Standard Bird A Learning Exercise …a module of the ‘Lean in 60 Minutes’ mini-course series. An original presentation excerpted from:
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An Exercise © 2009 by Business Process Excellence LLC www.bpex.biz First, the class is instructed to “make a bird”. It is entirely free-form. They can do anything they like with a regular sheet of paper: draw, cut, tear, fold, etc. Of course the results will be totally inconsistent. The idea here is to (a) demonstrate the complete lack of consistency in the results; and (b) let them have fun. First, the class is instructed to “make a bird”. It is entirely free-form. They can do anything they like with a regular sheet of paper: draw, cut, tear, fold, etc. Of course the results will be totally inconsistent. The idea here is to (a) demonstrate the complete lack of consistency in the results; and (b) let them have fun.
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A Learning Exercise © 2009 by Business Process Excellence LLC www.bpex.biz Next the class learns how to make a standard bird. They are given a template (next slide) and step-by-step instructions (the next 14 slides), which they follow along with the facilitator. After this initial training round, they repeat the process at a comfortable pace. They should produce comparable end-products, in roughly equal amounts of time. Next the class learns how to make a standard bird. They are given a template (next slide) and step-by-step instructions (the next 14 slides), which they follow along with the facilitator. After this initial training round, they repeat the process at a comfortable pace. They should produce comparable end-products, in roughly equal amounts of time.
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+ x + x x ++ ++ © 2009 by Business Process Excellence LLC
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+ x + x x ++ ++
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+ x + x x ++ ++
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xx x + x + ++ + This is the result of their newly standardized process – with room for further improvement, of course!
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For each one of the process steps, what would have been the effect of eliminating it? What would have been some effects of changing the sequence of steps? For steps requiring more than one action, what if we switched the order of the actions? Fixed, “non-negotiable” task sequence vs. those open to personal preference © 2009 by Business Process Excellence LLC www.bpex.biz
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Were there any Non-Value-Added steps in this process? Possible example of NVA. What to do with NVA? © 2009 by Business Process Excellence LLC www.bpex.biz
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In this exercise, what changes or additions might be made to improve the process further? ◦ supplies? ◦ samples? ◦ information? ◦ instructions? ◦ other? © 2009 by Business Process Excellence LLC www.bpex.biz
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+ x + x x ++ ++ © 2009 by Business Process Excellence LLC AB C D This is an example of how one specific process step might be improved and standardized. Labels (A, B, C, D) clearly show exactly what is to be drawn where.
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+ x + x x ++ ++ © 2009 by Business Process Excellence LLC AB C D
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xx x + x + ++ + The color features represent possible refinements to the product, as required by customer preference or demand. New features, of course, may require additional process steps and/or standardization, as well as supplies and materials perhaps. The color features represent possible refinements to the product, as required by customer preference or demand. New features, of course, may require additional process steps and/or standardization, as well as supplies and materials perhaps.
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The most effective methods for training your personnel in essential process improvement techniques are: practical concise hands-on fun Lean in 60 Minutes MINI-COURSE SERIES © 2009 by Business Process Excellence LLC www.bpex.biz Visit our Web site for: the complete Standardized Work mini-course presentation integrated Standard Bird Exercise step-by-step instructions full set of speaker notes and guidance other modules of the “Lean in 60 Minutes” series BPEX power tools for improvement-focused businesses training, facilitation, or implementation assistance www.bpex.biz Thank you!
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