1. School of Education Networking and collaboration Case Studies from Oman and Georgia

2. Case Studies Oman Lengthy involvement but slow progress Renewed intervention – building up relationships on the ground and institutional profile Capitalising on alumni Current position – strong presence and range of development projects Georgia University of Georgia (Athens) Aligning of mutual interests Study abroad and research collaboration MoA, joint research symposium, Study Abroad Programme and joint RSE application - within one year

3. Oman - Getting to Goal Launch of MSc Organisational Leadership – April 2011

6. Networking and collaboration… Building relationships, building trust Gaining and exhibiting cultural understanding and awareness Being clear about objectives Managing expectations Involving alumni and nurturing them as ambassadors Being protective of institutional reputation and communicating this Using contacts and resources of British Embassy and Trade and Investment teams

7. Networking and collaboration Injecting additional energy and resource at critical junctures Follow up and follow through – emails / letters after meetings and completing and communicating agreed actions efficiently Consistency – personnel and message Listening Persistence

8. Networking and collaboration… Graciousness in receiving and giving hospitality Communicating beyond email: telephone, Skype and frequent communication Role of International Business Development Managers in supporting work on the ground – critical difference in how the two case studies have progressed. Building relationships, building trust