1. Measuring for Success Module Nine

2. Which One Is You? 1 2 3 4

3. It’s Personal Bank Balance Salary & Benefits Your Age Weight

4. Using ABC’s to Promote Success A ttitudes, Knowledge and Skills B ehavior C onditions Refresher: ABCs Short-Term IntermediateLong-Term Real Impacts

5. Measuring ABCs: An Example Your team decides to focus on fostering small business growth by providing training on developing and managing Web-based sales. Strategy: Web Training for Small Business Owners Strategy: Web Training for Small Business Owners

6. Measuring ABCs: An Example Problem: You have conducted the training for five years, but small business numbers are static or declining. Discussion: What are some possible points at which the strategy failed to produce the desired condition?

7. Points for Course Correction A ttitudes, Knowledge, and Skills Web Training for Small Business Owners Scores on Post Assessment Number of Websites Started C onditions Number of New Websites Generating Income Number of Trainings & Participants B ehavior

8. CREATING A PLAN TO MEASURE FOR SUCCESS

9. Key Questions in Developing a Plan What information do we need?  Does it already exist? OR  Will you need to gather it? Who has access to the information? When should we gather? How often? How can we gather the information?

10. Measurement Plan Template What you want to measure What information you need Who has the information How you will get the information How often/when you will get the information Strategies: The Strategy The Participants Attitudes/Knowledge/ Skills you want to change Behavior you want to change Condition you want to change

11. Measurement Plan Feedback Any new strategies or steps identified? Opportunities for course corrections? How will this plan foster success? Are measurement responsibilities assigned? Additional information needed?

12. Keeping Your Eyes on the Goal Did the strategies: Move us closer to achieving our regional goals? Make effective use of our regional assets, strengths and opportunities? Generate additional problems? Other thoughts?

13. Next Steps Finalize regional plan Check against High Quality Plan Guidelines Present to State Partner Team for feedback and guidance Other thoughts