1. LEADERSHIP Key Concepts

2. Leadership: A Definition Truly successful leadership today requires teams, collaboration, diversity, innovation, and cooperation. Leadership has begun to take on a new dimension. The leadership we are seeking is one that is empowering, supportive, visionary, problem-solving, creative, and shared.

3. Expectations of Leaders Purpose, Direction, and Meaning Trust Optimism Action and Results

4. Organizational Requirements Alignment with a common vision Empowerment of all involved A learning, inquiry-based, and reflective culture

5. Five Practices of Leadership Challenge the process Inspire shared vision Enable others to act Model the way Encourage the heart

6. Emotional Intelligence Competencies Self-awareness Self-regulation Motivation Empathy Social skill

7. Self-Awareness The ability to recognize and understand your moods, emotions and drives, as well as their effect on others Hallmarks: Self-confidence Realistic self-assessment Self-deprecating sense of humor

8. Self-Regulation The ability to control or redirect disruptive impulses and moods; the propensity to suspend judgment – to think before acting Hallmarks: Trustworthiness and integrity Comfort with ambiguity Openness to change

9. Motivation A passion to work for reasons that go beyond money or status and a propensity to pursue goals with energy and persistence Hallmarks: Strong drive to achieve Optimism, even in the face of failure Organizational commitment

10. Empathy The ability to understand the emotional makeup of other people and skill in treating people according to their emotional reactions Hallmarks: Expertise in building and retraining talent Cross-cultural sensitivity Service to clients and customers

11. Social Skill Proficiency in managing relationships and building networks; an ability to find common ground and build rapport Hallmarks: Effectiveness in leading change Persuasiveness Expertise in building and leading teams

12. Trusted Leadership The 3 Components Strategic trust Organizational trust Personal trust

13. Strategic Trust Trust that the organization is doing the right things -- goals and strategies

14. Organizational Trust Trust in the way things are done -- processes and decision making

15. Personal Trust Trust in the people leading the organization - trust in the individual leader