1. Desired Future State of Edge/Leverage/Trust A Vision for the next 3 years

2. Our project was to “get on the balcony” and envision the desired state of Edge/Leverage/Trust three years into the future in accordance with the IU IT Strategic Plan Empowering People initiative

3. Project Deliverables Develop a vision for desired state in 2012 Develop a list of key values Develop a strategic relationship map Develop strategies for building trust

4. Group 1 - Vision and Values Bob Flynn John Gosney Ulrik Knudsen Jie Li Carol Wood Michael Vaughn

5. Group 2 - Relationship and Trust Tara Bazler Chip Dye Momi Ford Carl Pennington Sandy Thompson Marc Wilson

6. “What we are talking about is One IU IT Community” Charlie McClary Recreational Sports IT Managers Council Member

7. Topics Vision and Values Relationship mapping IU IT Web Site

8. Vision and Values Bob Flynn and John Gosney

9. Values: Engagement

11. Imagine an IT Community where…

12. Values of E-L-T 2012 Efficiency Respect Accountability Leadership Inclusivity Engagement Perspective Innovation

13. Values: Inclusivity

14. Values of E-L-T 2012 Efficiency Respect Accountability Leadership Inclusivity Engagement Perspective Innovation

15. Values: Engagement

16. Values of E-L-T 2012 Efficiency Respect Accountability Leadership Inclusivity Engagement Perspective Innovation

17. Values: Perspective

18. Values of E-L-T 2012 Efficiency Respect Accountability Leadership Inclusivity Engagement Perspective Innovation

19. Values: Innovation

20. Values of E-L-T 2012 Efficiency Respect Accountability Leadership Inclusivity Engagement Perspective Innovation

21. Values: Efficiency

22. Values of E-L-T 2012 Efficiency Respect Accountability Leadership Inclusivity Engagement Perspective Innovation

23. Values: Respect

24. Values of E-L-T 2012 Efficiency Respect Accountability Leadership Inclusivity Engagement Perspective Innovation

25. Values: Accountability

26. Values of E-L-T 2012 Efficiency Respect Accountability Leadership Inclusivity Engagement Perspective Innovation

27. Values: Leadership

28. Values of E-L-T 2012 Efficiency Respect Accountability Leadership Inclusivity Engagement Perspective Innovation

29. Values at Core of ELT

30. Edge, Leverage, Trust A multidimensional community working together to create One IU IT – a project at a time.

31. Relationship Mapping Carl Pennington

32. The Value of Trust "When people honor each other, there is a trust established that leads to synergy, interdependence, and deep respect. Both parties make decisions and choices based on what is right, what is best, what is valued most highly." --Blaine Lee

33. Building Trust Trust is established and sustained by the intentional creation and nurturing of relationships.

34. Some Current Relationships UITS Staff ITLP 2009 IT Leaders Program IT Managers CouncilLocal Service Providers IT Operations Committee Small Regional Campuses Departments on Large Regional Campuses Departments on Large Regional Campuses Departments on the Main Campuses Departments on the Main Campuses Previous Cohorts Departments on the Main Campuses Departments on the Main Campuses Regional IT Staff LSP Services UITS Managers

35. Mapping Desirable Relationships UITS Staff ITLP 2009 Small Regional Campuses Departments on Large Regional Campuses Departments on Large Regional Campuses Departments on the Main Campuses Departments on the Main Campuses Previous Cohorts Departments on the Main Campuses Departments on the Main Campuses Regional IT Staff LSP Services IT Advisory Council UITS Managers

36. Some Guiding Principles All in IT (core or edge) are working together to support the missions of IU “Leverage” and “edge” are not necessarily defined by geography or services Campuses and departments have common goals but unique needs The journey to trust is incremental and intentional Discussions should include broad representation The IT environment should be intelligent, ubiquitous and agnostic (Chuck Aikman)

37. Desirable Outcomes The establishment of common standards and best practices A collaborative and collegial environment that encourages open and honest, but respectful, communication A university-wide professional development process where ethical standards, career paths, and tone-and-attitude are addressed An agile IT community that can take full advantage of unique opportunities Cost reduction by leveraging what should be leveraged

38. A Scenario Today – Worst Case: Go it alone Today – Best Case: Inquire Future Vision: Edge, Leverage & Trust

39. IU IT Web Site Tara Bazler

40. Communication Tools for the IU IT Community Edge and leverage work where trust abounds. Trust is built through communication…

41. Online Site – IU IT Community A single online source that can provide or direct users to the information they need. Inclusive! Highlight opportunities for learning & collaboration

42. IT People

43. Project Pages

44. Skills & Services

45. Service Requests So, I know it exists… but now what?

46. Ideas & Discussions

47. Resources

48. IU IT Community Website One tool within a toolkit aimed at increasing communication and making better use of our valuable resources!

49. Summary Vision for the Future Values for One IU IT Redefining “Edge” and “Leverage” IT Advisory Council Breakdown Barriers Web Resources

50. One IU IT

51. Questions?