1. Attendance & Welfare Service – Management Information System Trainers: Abdul Quddus & Mohammad AlomESIST Helpdesk x6687 Introduction to Tribal Synergy – Pupil Support Service (PSS)

2. Agenda -Introduction -Introducing PSS -Day to day tasks -Reporting -Support ESIST Helpdesk x6687

3. Introduction -Education Services Information Systems Team (ESIST) -AWS MIS Project Update ESIST Helpdesk x6687 Abdul Quddus Systems Manager X5402 Mohammad Alom Helpdesk and DQ Officer x6687

4. Introducing PSS Management Information System -Central Database -Attendance Profile -Case Management -Reporting ESIST Helpdesk x6687

5. Data Quality -Data is collected from Schools -Date is matched, validated and imported into PSS -New records protocol -Enter all available information -Report issues to DQ officer

6. Reporting Querying -Look up information -Export lists to excel Reporting -Scheduled -Analysis and presentation ESIST Helpdesk x6687

7. Day to Day Tasks -Pupil Queries -Case Management THAWS Referral THAWS Progression – Court Referral Fixed Penalty Notice ESIST Helpdesk x6687

8. Support -ESIST Helpdesk x6687 -Agilisys Service desk x4444 -Information on training sessions and services available on www.infosystems.org.uk