1. Wikis and Libraries Staff and User Opportunities Darlene Fichter University of Saskatchewan Library February 1, 2007

2. Darlene Fichter

3. Photo by davezilla was takendavezilla was taken

4. Photo by Ross MayfieldRoss Mayfield

6. Photo by soundfromwayoutsoundfromwayout

7. Questions What is your primary role at your organization? Reference/Instructional Librarian Collections/Digital Project Library ITS (web developer, systems librarian) Library manager Other

8. Questions Do you contribute to a wiki?

9. Questions Are you interested in using wiki for: Business processes Personal web publishing Community building Intranet Don’t know

10. Committees and Teams How many groups do you belong to?  None  1 – 2  3 – 5  5 – 10  > 10 How many groups do you belong to? –Mailing list archives –Email folders –Everyone’s desktop and file cabinet –Shared file server –Web board –IM (saved) What are some of the limitations?

11. What if you … From pòchò pòchò

12. What is a “Wiki”? Tool that allows a group of people to quickly create and edit a web site together

13. Characteristics Intended to be simple so you can focus on the writing

14. Wikis: Collections of Pages Main Page Contact UsElectronic Virtual edit Anyone with a web browser can read a wiki site

15. Wiki Pages Anyone with a web browser can edit the wiki Anyone can undo any change at any time

16. Anyone You Allow –Everyone –Just your staff –Just your workgroup

17. Click, Write, and Save edit save...OLA 2007 …OLA 2007

18. Creating New Pages …OLA 2007 … NewName? … edit NewName Use CamelCase, aka WikiName

19. Wiki Design Principles Openness and trust –if a page is incomplete or inaccurate anyone can edit it Wiki Design Principles http://www.c2.com/cgi/wiki?WikiDesignPrinciples

20. Wikipedia: Viewing History

21. Wikipedia: Talk Page

22. Wiki Design Principles Openness and trust –if a page is incomplete or inaccurate anyone can edit it Incremental –pages can cite other pages, even those not yet written Wiki Design Principles http://www.c2.com/cgi/wiki?WikiDesignPrinciples

23. Red Links Mark Future Pages

24. Wiki Design Principles Openness and trust –if a page is incomplete or inaccurate anyone can edit it Incremental –pages can cite other pages, even those not yet written Observable –you can see the changes being made Wiki Design Principles http://www.c2.com/cgi/wiki?WikiDesignPrinciples

25. Wikipedia: Recent Changes

26. Wiki Design Principles Openness and trust –if a page is incomplete or inaccurate anyone can edit it Incremental –pages can cite other pages, even those not yet written Observable –you can see the changes being made Organic –site structure is up to everyone, and it will evolve and change Wiki Design Principles http://www.c2.com/cgi/wiki?WikiDesignPrinciples

27. Time Lapse – London Bombing thelastminute.typepad.com/blog/2005/07/the_day_citizen.html

28. Wiki Gardeners On a library wiki, you might want to assign this role.

29. Photo by Ross MayfieldRoss Mayfield

30. External Library Wikis Subject guides Events Community Content –Encyclopedia –Book Reviews –Course

31. External Library Wiki http://www.libraryforlife.org/subjectguides/index.php/Main_Page Talk page Edits

32. Crafts

33. Talk About Crafts Talk page

34. Event Planning and Support http://coppul.jotspot.com http://coppul.jotspot.com (Password protected)

35. Stevens County Encyclopedia http://www.scrldwiki.org/index.php/Main_Page

36. Princeton Public Library http://booklovers.pbwiki.com/Princeton%20Public%20Library

37. Course Wiki

38. Web Site

39. Internal Library Wikis Staff Intranet IT Documentation Special Projects/Committees/Events Helpdesk & Knowledgebase

40. Staff Web Site http://wiki.lib.umn.edu/

41. Library Intranet http://wiki.lib.uconn.edu/wiki/Main_Page

43. Data Library 6 people One works off site

44. Case Study: Event Planning www.jotspot.com

45. WYSIWYG Editor

46. What Pages Have Changed?

47. See What Changed

48. Single Page or Side by Side

49. Features Attach a File Attachments Import Word Emails Send an Email Make a comment Invite users Changes via RSS Search

50. Wiki Reactions Well, I wasn't sure about that wiki (sounded like something from Star Wars), but I decided to try it out. It is fabulous! Every conference should have one. Gail Curry, UNBC

51. Photo by soundfromwayoutsoundfromwayout

52. Champion Photo by azamrashdi'azamrashdi'

53. Culture Shock Photo by Childish DavidChildish David

54. Structure Photo by mirandomirando

55. More Tips Have a purpose Choose the right features Starts slow (snowball) Train and coach others

56. Lowered Barrier to Cooperation Photo from Corey Doctorow’s CraphoundCorey Doctorow’s Craphound Unthinkable possible

57. Wiki Exercise Identify 2 or 3 areas where a wiki web would help with collaboration and communication. Identify some “barriers” and brainstorm how you might overcome them in your work environment.

58. Wiki Summary Wikis help support collaboration Tools are simple, quick and inexpensive They belong in our collaboration toolbox Our workplaces are diverse –Diverse users –Diverse needs –Diverse software choices

59. More Resources Wiki Resources –http://library.usask.ca/~fichter/wiki/http://library.usask.ca/~fichter/wiki/

60. Tools to Help You Choose Wiki Matrix –http://www.wikimatrix.org/http://www.wikimatrix.org/ Emma Tonkin’s charts in –Making the Case for a Wiki. Ariadne, January 2005 http://www.ariadne.ac.uk/issue42/tonkin/ http://www.ariadne.ac.uk/issue42/tonkin/

61. Questions darlene.fichter@usask.ca

62. Weblogs and Wikis Face Off Photo Credit: Pascal Vuylsteker http://www.flickr.com/photos/pvk/ CC Attribution 2.5Pascal Vuylsteker

63. WikisWeblogs Group voice Unstructured, organic Anyone edits Fluid medium: change any time Better management: versions, rollback and change log, syndicate changes Less familiar Individual voice Default is by date, reverse chronological Anyone comments Post medium like email (comment, reply, comment, …) Edits aren’t tracked usually, new items are syndicated More familiar