1. LIBERIA THE BIG PICTURE Can the Agency tell the truth about results? Can the participants tell the truth about results?

2. LIBERIA 2 BIG PICTURE: OBJECTIVES  Understand legal mandate  Understand USAID/State responses  Identify participant responses 2

3. LIBERIA 3 USAID and the GPRA  Government Performance Results Act: 1.Who is your customer? 2.What service/product do you provide? 3.How much do you provide? 4.What does it cost?  USAID Performance Report: (Def. p 68) Pre-selected indicators must report data against targets to demonstrate results. The data are produced by implementation of a PMP based on a Development Hypothesis expressed by a Results Framework 3

4. LIBERIA 4 What is Performance Management? 44 It is the systematic process of:  monitoring the achievements of program operations;  collecting and analyzing performance information to track progress toward planned results;  using performance information and evaluations to influence decision making and resource allocation; and  communicating results achieved, or not attained, to advance organizational learning….” (Def. p 67)

5. LIBERIA 5 “Domino effect” in Performance Management context 55

6. LIBERIA 6 “ Domino effect” in Performance Management context 66

7. LIBERIA 7 “Domino effect” in Performance Management context 77

8. LIBERIA 8 “Domino effect” in Performance Management context 88 ?

9. LIBERIA 9 Performance Management Means we learn from the real world to improve effectiveness 99

10. LIBERIA 10 What is a Result?  A significant, intended, and measurable change in the condition of a customer, or a change in the host country, institutions, or other entities that will affect the customer directly or indirectly (Def. p. 69) 10

11. LIBERIA 11 USAID Response: Development Hypothesis  Ultimate customer or customer’s environment impact 1-20 years  Do not always succeed but produce learning from experience  Produce data on the road of causality traveled to benefiting customers: new knowledge & impact 11

12. LIBERIA 12 WHAT IS A RESULTS FRAMEWORK? (Def. P 69)  Graphic representation of a strategy for achieving a specific objective –Includes the objective, necessary intermediate results, and any critical assumptions that must hold –Conveys the implicit development hypothesis (cause-and-effect linkages) –Used as a planning, communications, and management tool 12 Obj.: Water resources management in 2 watershed basins improved IR1: Models for restoration/ conservation validated IR2: Water Management decision making restructured IR3: Investment in improved Water resources management increased Critical Assumptions National policy supports watershed basin regional planning IR4: Stakeholder conference generates consensus to restructure decision making

13. LIBERIA 13 State Department Response: Standard Indicators  Foreign Assistance Standardized Program Structures and Definitions (with Standard “F” indicators)  Lets take a look at them. 13

14. LIBERIA 14 What are “F” indicators?  Foreign Assistance Framework standardized indicators world wide (+/- 3,000 – See FAF Standardized Program Structure and Definitions – program element indicators and flash drive total list)  Response to the GPRA and Office of Management and Budget  Selected by the Mission (with or without consultation with Partners) 14

15. LIBERIA 15 The Foreign Assistance Framework 15

16. LIBERIA 16 How to treat “F” indicators ADS 203.3.8.3 p 36 2 nd paragraph: custom indicators at AO or outcome level. Standard indicators often suitable for management purposes at lower levels of RF 3 rd paragraph: custom indicators in joint Performance Report/Operational Plan for impact/outcome only 16

17. LIBERIA 17 CUSTOM INDICATORS A Results Framework can include results at several levels in the causal chain: inputs outputs, outcomes, and impact Very few “F” indicators measure results at the outcome or impact levels Missions are accountable for impact as defined in response to GPRA 17

18. LIBERIA 18 Task I (by Organization) 1.If you have a Results Framework: write each Result on a separate A4 paper and tape them up in Results Framework format. Write your major Activities on A4 papers and tape them across the bottom or the Framework. 2.If you do not have a Results Framework: write your Objective and major Activities on A4 papers and tape them up with the Objective up high and the Activities across the bottom (down low,) with space in between. 3.At your table, discuss the questions: Who is your customer? What do you do for them? How much do you do? What does it cost? 18

19. LIBERIA 19 Discussion Review  What did you use to address the GPRA Questions? –Results Framework indicators and data? –State Department “F” standard indicators and data? –Annual expenditures? –Quarterly Report data or narrative? –Other?  Can you tell the truth about your results?  Can the Agency tell the truth about results if you can’t? 19

20. LIBERIA 20 So, What is a Performance Management Plan (PMP)? 20 ADS 200 definition:  A tool used by USAID Mission/Office and assistance objective team to plan and manage the process of assessing and reporting progress toward achieving an Assistance Objective (ADS p. 67)  Let’s Look at two: Mountain Conservation Society & Liberia Case

21. LIBERIA 21 Session 1. Summary  GPRA Questions  Agency Development Hypothesis: Results/Learning  Standard Indicators: “F”  Truth about Results = Quality of Performance Management of IPs  Reality doesn’t lie; we do. 21