1. Spam - It’s YOUR Mailbox Costs Top 6 lies of spammers Spam law 101 What your ISP can do to reduce spam What you can do to fight or limit spam –Things not to do –Things to do

2. Cost of Spam 94.0% reported that spam irritates their subscribers 79.5% reported that UCE slows system performance 75.9% stated that it increases operating costs 33.7% said it creates system outages 58.5% reported daily or more frequent impact 28% said weekly Source CIX (Commercial Internet eXchange Association)

3. AOL FTC testimony - 1/3 of their capacity Netcom - $1M per year in abuse costs Brightlight estimate - $255M per year –just hits delete, with 5 sec processing time –everyone gets 200 average per year –25M sent per day Cost of Spam

4. First Amendment means you can’t complain about spam You can trust spammers. They’re just honest business people trying to make a buck First Amendment restricts your right to complain? See Rowan v. USPS Spam violates most contracts with ISPs. If they lied to their ISP, can you believe what they tell you? Top Lies of Spammers Lie Truth

5. There is no cost if you just hit delete By spamming I save trees Costs are incurred as soon as the mail hits your ISP’s server Ever get spam from someone who previously sent you something on paper? Sierra Club uses MAPS to block spam Top Lies of Spammers Lie Truth

6. S1618 defines spam, and this isn’t spam To be removed, send an email to sucker@yada.com S1618 never passed, and didn’t define spam. Remove addresses, if valid at all, are frequent sources of validated email addresses

7. Spam Law 101 - IANAL Colorado - CRS 6-2.5-101 –ADV –no forgeries –remove Federal -HR3113 –now in US Senate –passed House with one dissenting vote –may not pass before Oct 6 adjournment

8. Contract law –contracts can bar spam, and are enforceable –upstreams can require downstream anti-spam contracts –should also ban spam support services Trespass to Chattel –See Flowers v. Nowak, Cyberpromo v. AOL –no first amendment right –No anti-trust Spam Law 101 - IANAL

9. ISP Anti-Spam Tools A strong AUP or TOS, with clean up fees and cancellation for spamming or spam support services is first line of defense. RBL DUL RSS above.net a word about ORBS

10. Things NOT to do Never respond to remove instructions unless you really subscribed to their list Don’t fight abuse with abuse Don’t assume the address the spam seemed to come from is really where it came from Never buy from spammers

11. Things you can do Complain effectively Use an ISP that uses MAPS Protect your email address –use me@privacy.net when giving an address –munge or use a throw away addr on usenet –always uncheck the consent to spam boxes on forms

12. Complain Effectively Spamcop - automate the complaints Sam Spade - Windows based tool Combat - web based research tool RBL nominations - they can’t spam you if they can’t reach you