1. SCIENTIFIC MODELS OF TALK
COMN 2111 COMMUNICATION IN
EVERYDAY LIFE
SCIENTIFIC MODELS OF TALK
Lecture 2C

2. ( THE 2 PERSON RELATIONSHIP MODEL)
SELF-FEEDBACK LOOP
( THE 2 PERSON RELATIONSHIP MODEL)
MESSAGE
SENDER
RECEIVER
CHANNEL
S’s
Self-image
R’s
Projected
self-image
Image of S
Self-Image
S’s
Image of R
S’s
Projected
Self-image

3. APPARENT CONTRADICTION
HOW WE THINK ABOUT COMMUNICATION - TENNIS MATCH
HOW WE DO COMMUNICATION - AUTOMATIC PROCESS OF MUTUAL ADJUSTMENT

4. COMMUNICATION AS AUTOMATIC TRANSACTIONS: THE PROCESS

5. COMMUNICATION AS AUTOMATIC TRANSACTIONS: IN CONTEXT

6. INTERPERSONAL COMMMUNICATION MODEL: TRANSACTION AS COMPETENCE
LANGUAGE COMPETENCE
KNOWING THE SOUND SYSTEM
MEANINGS OF WORDS (NAMING)
SYNTAX (ORDER OF WORDS)
COMMUNICATION COMPETENCE
KNOWING RULES OF COMMUNICATION INTERACTION
NON-VERBAL RULES OF INTERACTION
EMOTIONAL COMPETENCE
For most people these competences are so deeply learned they are done without thinking.

7. THE CONTEXT THE ENVIRONMENT IN WHICH THE COMMUNICATION OCCURS
HAS PHYSICAL, TEMPORAL AND SOCIAL-PSYCHOLOGICAL DIMENSIONS
INFLUENCES THE CONTENT AND FORM OF COMMUNICATION EVEN THOUGH IT IS OFTEN IGNORED

8. SEVEN AXIOMS OF INTERPERSONAL COMMUNICATION
INTERPERSONAL COMMUNICATION IS:
1. IP communication is inevitable, irreversible and unrepeatable
IP communication is a process of on-going adjustment over time.
IP communication is a system of interconnected elements that flare part of a dynamically inter-connective flow (axiom one). We constantly adjust our to each other as we talk.
Always contains relationship and content dimensions.
The simultaneous exchanges of “mixed messages” - about the topic of the talk and us as people.
Using “mixed meda” - words and non-verbals.

9. SEVEN AXIOMS OF INTERPERSONAL COMMUNICATION
INTERPERSONAL COMMUNICATION IS:
Complementary or symmetrical in effect
They reflect the exercise of power in the moment or in the on-going relationship, since one person’s behavior may stimulate either symmetrical (equally powerful) or complementary (different levels of power) responses from another.
Is always seen by each participant as a “series of punctuated events.”
We organize the seamless flow of an exchange into orderly sequences that support our view of ourselves, and the world.
6. IP Communication is a transactional process
A process of exchanging bits of our sevles while we are exchanging information about some topic in a process with no clear beginning, endings or exact sameness from one time to the next.

10. THE FIRST SIX AXIOMS ARE ABOUT PROCESS
HOW THE PROCESS OF IP COMMUNICATION WORKS IN A UNIVERSAL SENSE
ALL OF THESE FACTORS OPERATE EVERY TIME WE TALK
BUT WE DON’T SAY THE SAME THINGS IN EVERY SITUATION

11. THE SEVENTH AXIOM IS ABOUT PRAGMATICS
THE PRAGMATICS OF COMMUNICATION
The effects of communication on others
The reasons why we say what we do in particular situations
PROBLEM SITUATIONS
Two types (1) something that both parties recognize is “at arm’s length” from the conversation itself because they think they are communicating quite effectively in the situation, or (2) an issue about the talk itself – a “communication breakdown” – where one or both of the speakers feels misunderstood or unappreciated by the other.

12. THE SEVENTH AXIOM
7. In interpersonal communication, when faced with difference, disagreement, or disorder, human beings need to be or feel right.