1. Cornerstone: Discovering Your Potential, Learning Actively, and Living Well, 5e Sherfield, Montgomery, & Moody © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 All rights reserved. CHAPTER THREE CORNERSTONE: Discovering Your Potential, Learning Actively, and Living Well

2. Cornerstone: Discovering Your Potential, Learning Actively, and Living Well, 5e Sherfield, Montgomery, & Moody © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 All rights reserved. CHAPTER 2 OBJECTIVES This chapter can help you: See the relationship between self-discovery and motivationSee the relationship between self-discovery and motivation See the relationship between motivation and successSee the relationship between motivation and success Examine you values and beliefsExamine you values and beliefs Move beyond your comfort zoneMove beyond your comfort zone Overcome adversities and setbacksOvercome adversities and setbacks Evaluate your self-image and self-esteemEvaluate your self-image and self-esteem Learn how your attitude affects motivation and self-esteemLearn how your attitude affects motivation and self-esteem

3. Communication n How Does Communication Work? Communication is not something we do to people, it’s something done between people.Communication is not something we do to people, it’s something done between people. Six Elements: the source, the message, the channel, the receiver, barriers, and feedbackSix Elements: the source, the message, the channel, the receiver, barriers, and feedback –Barriers: interfere with the other sources. They can be emotions, past experiences, etc –Feedback: verbal and nonverbal responses Cornerstone: Discovering Your Potential, Learning Actively, and Living Well, 5e Sherfield, Montgomery, & Moody © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 All rights reserved.

4. Non Verbal Communication n Can we communicate without words? Facial expression can be very tellingFacial expression can be very telling Non Verbal communication can vary by cultureNon Verbal communication can vary by culture Spatial Zones- page 66Spatial Zones- page 66 Cornerstone: Discovering Your Potential, Learning Actively, and Living Well, 5e Sherfield, Montgomery, & Moody © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 All rights reserved.

5. Self-Disclosure n Self-disclosure: how much you are willing to share with others about your life Can range from insignificant facts to informational facts to highly-significant factsCan range from insignificant facts to informational facts to highly-significant facts Cornerstone: Discovering Your Potential, Learning Actively, and Living Well, 5e Sherfield, Montgomery, & Moody © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 All rights reserved.

6. How can you strengthen you relationships with friends? n Friends are important. They can provide support during bad times and pleasure during good times. Cornerstone: Discovering Your Potential, Learning Actively, and Living Well, 5e Sherfield, Montgomery, & Moody © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 All rights reserved.

7. Learning to Live with Diversity n Ethnocentrism: Believing our particular ethnic background is superior –Think about the negative terms people use to describe practices from other cultures: People in England drive on the wrong side of the roadPeople in England drive on the wrong side of the road The Islamic language is written or read backwardsThe Islamic language is written or read backwards Cornerstone: Discovering Your Potential, Learning Actively, and Living Well, 5e Sherfield, Montgomery, & Moody © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 All rights reserved.

8. Different Types of Diversity n Racial Diversity n Religious Diversity n Gender Diversity n Age Diversity n Ethnic Diversity n Sexual Orientation n Social Class Diversity n Generational Diversity n Geographic Region Diversity n Physical, Mental, and Emotional Diversity n Ideological Diversity Cornerstone: Discovering Your Potential, Learning Actively, and Living Well, 5e Sherfield, Montgomery, & Moody © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 All rights reserved.

9. How to Deal With Difficult People n Page 79 Cornerstone: Discovering Your Potential, Learning Actively, and Living Well, 5e Sherfield, Montgomery, & Moody © 2008 Pearson Education, Inc. Upper Saddle River, NJ 07458 All rights reserved.