1. EXT110 - RA/Co-op/HQ Receiver Administration

2. 1.Fulfillment Process Overview 2.Organizational Structure 3.Maintain RA Organization 4.Maintain Co-op Organization 5.Maintain HQ Organization 6.User Administration 7.Reporting

3. Improve Procurement practices & technologies to increase efficiencies Decrease administrative costs associated with procurement & contract management, and technology Enable USDA to become more efficient at meeting customer needs Improve order cycle times, financial processing, and customer relationship management to reduce costs Leverage advanced planning and collaboration tools to enable USDA to match supply and demand more effectively and efficiently

4. You will start  e-Auth to Login  Placing orders through one master catalog You will stop  Maintaining Surveys

5. Organization Admin Order Management Complaints Processing Recall Processing Warehouse Activities

10. Organization Admin Order Management Complaints Processing Recall Processing Warehouse Activities

11. Key TermDefinition WBSCM Portal Web-Based Supply Chain Management initiative, a web interface that can be used for USDA fulfillment or procurement. Wildcard SearchSearch using an asterisk and a portion of the field. Matchcode Search Search wherein a user chooses a value from a list of possible values for the field.

12. Key TermDefinition Context-Sensitive Help Help feature wherein user can get the step-by-step instructions on how to do a certain transaction. Catalog A way of organizing commodities to place orders in WBSCM. Sourcing Method Method for procuring goods. This could include direct delivery, processing, or multi-food.

13. Key TermDefinition Delivery Document Internal document automatically generated when goods are issued (shipped) from a warehouse. Bill of Lading Packing slip that accompanies an order sourced from a warehouse/vendor. Goods Issued Transaction performed by warehouse personnel when goods are sent to a customer. This decrements the inventory and automatically generates a delivery document.

14. Key TermDefinition Domestic Requisition Precursor to a sales order. RAs & Co-ops create domestic requisitions when they wish to order goods in WBSCM. Material MasterContains a record for each material available in WBSCM. WorkflowProcess of routing a document from one user to another.

15. New TermOld Term Business PartnersITOs, SDAs, RAs, Co-ops, Vendors Sold-to PartySDA Code Ship-to PartyEntity Code

16. New TermOld Term Material or ProductCommodity Purchase OrderNotice to Deliver

17. New TermOld Term Program/Functional AreaOutlet Code Requested Delivery DateEnd Shipping Date

18. New TermOld Term BatchLot OrderDelivery Order CatalogSurveys

19. Lesson Objectives Explain the Fulfillment Process

20. Key TermDefinition Sales order A legal document that is created with sales information such as name of customer, materials purchased, quantities requested, and price to indicate the sale of products Goods receipt A confirmation that the goods on a sales order were received. Also known as a shipment receipt.

22. Step 1 RAs, Co-ops, SDAs & ITOs place domestic requisitions in WBSCM

23. Step 2 SDAs & ITOs consolidate requisitions into a sales order

24. Step 3 FNS approves sales order and may alter sales order type

25. Step 4 Order is sourced to appropriate vendor

26. Step 5 Goods are delivered

27. Step 6 Customer enters receipt when goods arrive

29. 1. A(n) ______ is the group responsible for consolidating and approving Requisitions. A. RA/Co-op B. SDA/ITO C. AMS/FSA 2. _______ is the group that gives final approval on all orders sent from an SDA or ITO to a sponsoring agency. A. FNS B. AMS C. SDA

30. Learning Objectives Recognize the organizational structure associated with the fulfillment process

31. Key TermDefinition Org AdminCan display and maintain organization information. User Admin Is responsible with creating users within their organization.

32. The following organizations are involved in the fulfillment process Most are responsible for creating, consolidating, and/or approving requisitions and orders, or handling the procurement of the order

33. SDA

34. ITO

35. Co-op

36. RA

37. RA Org Admin Display and Maintain RA Organization RA User Admin Create other users within their organization

39. 1. The purpose of a(n)_______ is to consolidate orders from its RAs and escalate these to the SDA. A. ITO B. Co-op C. AMS 2. _______ are the sponsoring organization for Co-ops and RAs within their state. A. SDAs/ITOs B. AMS/FSA C. Org Admins/Ship-to’s

40. Learning Objectives Display an RA Organization

41. Key TermDefinition SDA SDAs are the sponsoring organization for Co-ops & RAs within their state. There can be multiple state distributing agencies per state. RA RAs are specific feeding organizations that wish to place orders through WBSCM.

42. Co-op & Recipient Agency (RA) information can be viewed using the WBSCM Portal. FSA & AMS Domestic HQs and Org Admin Users Co-ops & RAs SDAs & ITOS

43. A Recipient Agency (RA) Org Admin wants to view a pre- existing RA Organization. This procedure is easy to accomplish in WBSCM.

44. Maintain Organization Folder Select Admin tab Select Organization Maintenance Select Maintain Organization

45. Select Update my Organization

46. Use the tabs to navigate to different screens

50. Auto Playback Tutorial: watch the simulation with no user input required

51. Standard Tutorial: guide yourself through the simulation by clicking on certain areas when prompted

53. 1. The _______ tab contains basic information such as whether the RA is affiliated with the Commodity Supplemental Food Program or National School Lunch Program. A. Relationship B. Address C. Program 2. In the _______ tab contains information about the RA’s relationships, such as any ship-to locations where the RA may request to send goods. A. Relationship B. Address C. Program

54. Learning Objectives Display/Update a Co-op Organization

55. Key TermDefinition Co-op Organization Co-ops are organizations made up of multiple small RAs. The theory behind Co-ops is that they enable small RAs (whose orders may otherwise be unable to make a full truckload) to pool together, and place orders that meet full truckload standards. The sole purpose of the Co-op is to consolidate orders from its RAs and escalate these to the SDA. Maintain Organization folder The hub for most Org Admin transactions such as maintaining a State Distributing Agency (SDA), Indian Tribal Organization (ITO), Recipient Agency (RA), Co-op Organization, Headquarters (HQ).

56. A Co-op Org Admin wants to view a pre-existing Co-op Organization. This procedure is easy to accomplish in WBSCM.

57. Maintain Organization Folder Select Admin tab Select Organization Maintenance Select Maintain Organization

58. Select the Update my Organization link

59. Use the tabs to navigate to different screens

61. Auto Playback Tutorial: watch the simulation with no user input required

62. Standard Tutorial: guide yourself through the simulation by clicking on certain areas when prompted

64. 1. What tabs are available when displaying a Co-op Organization? A. Address Tab B. Relationship Tab C. Programs Tab D. A & B 2. Which information can you find out about the Co-op from the Maintain Co-op Screen? A. Co-op’s Address B. RAs that are part of the Co-op C. All of the above

65. Learning Objectives Display an HQ Organization

66. Key TermDefinition Address Tab Tab where you can view address information on an organization such as street address, country, and postal code information. Relationship Tab Tab where you can view business partner relationships to your organization.

67. An HQ Org Admin wants to display/update their HQ Organization. This procedure is easy to accomplish in WBSCM.

68. Select the Update my Organization link

69. Use the tabs to navigate to different screens

71. Auto Playback Tutorial: watch the simulation with no user input required

72. Standard Tutorial: guide yourself through the simulation by clicking on certain areas when prompted

74. 1. The _______ tab is displayed for an HQ Receiver Organization. A. Miscellaneous B. Program C. Address 2. In the _______ tab contains information about the HQ Receiver’s relationships. A. Relationship B. Address C. Program

75. Learning Objectives Create, Maintain, & Display users in WBSCM Describe the User Admin Role Explain the relationship between e-Auth & WBSCM

76. Key TermDefinition User AdminThe process of creating and maintaining users in WBSCM. e-Auth A single sign-on procedure, meaning you will have access to the procurement, finance, and fulfillment interfaces just by signing into WBSCM in one place.

77. User Administration – The process of creating and maintaining users in WBSCM User Admin notified that user needs to be created User Admin creates user in WBSCM User receives confirmation email User confirms WBSCM account & logs in User creates e- Auth account

78. Create new users in WBSCM: Org Admins User Admins Order Managers View Only Users Remove User Admin role from the original Org Admin/User Admin

79.  RA User Admins will create WBSCM users

80. Use this portal path to create new Users - Other User Admins - Org Admins - Order Managers - View Only Select Admin Select Manage Users Manage Users

81. As a User Admin, you can create, modify, and display users in your organization

82. You can view personal data about the user from the Personal data tab!

83. You can view available roles for the user from the Role data tab!

84. You can lock/unlock user access to WBSCM from the Admin data tab!

85. An email is sent to the new user!

86. Click on the first link to create an e-Auth account

89. Required Requirements: 9 to 12 characters long At least one uppercase At least one lowercase At least one number (1 – 9) At least one special character Passwords Should Not: Be Dictionary Words Contain Profile Info (i.e. Mother’s Maiden Name, Date of Birth, PIN, Phone, Email, etc) Change your password every 180 days!

91. Close Window and wait for the confirmation email!

92. Access Activation Email and Activate Account!

95. Enter your User ID and e-Auth Password!

96. Accept WBSCM Rules of Behavior!

99. Auto Playback Tutorial: watch the simulation with no user input required

100. Standard Tutorial: guide yourself through the simulation by clicking on certain areas when prompted

102. 1. What type of information is needed when creating a user? A. First Name B. Last Name C. Email address D. All of the above 2. T/F: In order to gain access to WBSCM, the new user MUST provide confirmation by clicking the appropriate links in the system generated email and completing the registration process. A. True B. False

103. Learning Objectives Run and view reports associated with the Domestic Fulfillment Process

104. Key TermDefinition Wildcard SearchSearch using an asterisk and a portion of the field. Matchcode Search Search wherein a user chooses a value from a list of possible values for the field.

105. Information Access means getting to data with ease Reports available at your fingertips through WBSCM

106. Initial Reporting Screen Select Reports tab Select Order Processing Select specific report to run 1.Select Reports tab 2.Select Order Processing 3.Select specific report

107. Initial Reporting Screen Select Admin tab Select Master Data Select Material 1.Select Admin tab 2.Select Master Data tab 3.Select folder

108. Received Shipment Report Multi-Food Received Shipment Report Requisition Status Report Value of Materials Received – Multi- food Value of Materials Received –Domestic & Price Support Multi-Food Requisition Report

109. Received Shipment Report

110. Multi-Food Received Shipment Report

111. Requisition Status Report

112. Value of Materials Received – Multi-food

113. Value of Materials Received –Domestic & Price Support

114. Multi-Food Requisition Report

115. Use * in place of unknown values to find a display of values you can choose from. Example: Type ‘10*’ for an unknown Sold-To starting with ‘10’.

116. Matchcode Search Functionality lets you display possible values for field

117. Clicking on the grey diamond allows you to narrow search criteria by choosing various operands like greater than, less than, unequal to, etc. Clicking the grey diamonds will display the Selection Options pop up (shown on left)

118. The Multiple Options pop- up windows provide additional ways for narrowing selection criteria Click on a yellow arrow to enter additional criteria Click the yellow arrows to perform an advanced search

119. Click on Settings to: Modify column selection Sort Calculate Filter Display

120. Click on Settings to further customize columns. Click on the Column Selection tab to further customize columns.

121. Move items from the Displayed Columns to the Hidden Columns queue Change the sequence of columns Apply changes

122. Filtering a Report Enter your filtering criteria in the desired field, in the filter row, the press Enter Creates a new filter & displays filter row Deletes Filter & Removes Filter Row Filter row

123. Sorting Columns in a Report Sorting columns in ascending or descending order allows users to organize their results Click on the up arrow for the respective column to sort results in ascending order Click on the down arrow for the respective column to sort results in descending order Use the up and down arrows to sort results

124. Click on Settings to do Calculations Click on the Calculation tab to calculate Total, Minimum, Maximum, and Mean Value

125. Calculation Features Click the Apply button to run the calculation and display the result in the table Only the columns that can be analyzed with calculations will be displayed.

126. Calculation Features Select your display preferences

127. Display Functions Click the Apply button for the changes to take effect. Click on the Display tab to change the appearance of the report.

128. Display Functions Click the Apply button for the changes to take effect. Go to the Print Version tab to alter the report so it can be printed.

129. Pop-up prompts you to name the view Name and Save the view

130. Reports can be printed, and print specifications can be customized by the user. Reports can be exported to excel Select your view

132. 1. The Reporting functionality includes: A. Filtering B. Displaying C. Calculating D. All of the above 2. To access the desired report, follow Reports tab to _________. A. Order Processing B. Complaint Administration C. Recall Administration D. None of the above.

133. You have successfully completed your eLearning course! Thank You!