1. Welcome to Leading with Emotional Intelligence

2. Herding cats video

4. "Success in business today is 15% technology and 85% Emotional Intelligence.” Tom Peters Author of In Search of Excellence

5. Who is this guy, David Cory?

6. Benefits to You Create greater self-awareness Develop your skills Be a better leader Make your work/life easier, more efficient, more effective and more fun!

7. Day 1Day 2 Introduction to Emotional Intelligence “Best Boss/Worst Boss” Brief History of Emotional Intelligence 15 EQ Competencies Reflecting on the Learning Understanding Human Behaviour Values Relating and Relationships Emotionally Intelligent Conversations Transfer of Learning Action Plan Agenda

8. Introductions Tell us about yourself Tell me your expectations for the course

9. Your Thoughts I think ‘emotional Intelligence’ is… I think ‘leadership’ is… My greatest current leadership challenge is…

10. The Stages of Change James Prochaska et al 1.Pre-contemplation 2.Contemplation 3.Preparation 4.Action 5.Maintenance

11. Best Leader/Worst Leader Best Leader or Worst Leader Qualities Impact e.g. -had ‘Open Door’ policy -made me feel supported in my work

12. Discretionary Effort Workplace Performance Percentage Effort Time Minimum Required Effort to Keep Job 30% Top Performers 80% 100% 0%

13. Girl who forgot the words video

14. What is Emotional Intelligence? Common Sense? Street Smarts? Wisdom? Maturity? Good Attitude? Character? ‘Good Personality’? Help us understand why some people do well in life while others struggle

15. What is Emotional Intelligence? (cont’d) Distinct from IQ (Cognitive Intelligence) The ability to use the information provided by emotions to act appropriately in the face of daily challenges

16. Emotional Intelligence includes the ability to: Be aware of and express emotions; Be aware of others’ feelings and establish relationships; Manage and control emotions; Realistically and flexibly cope with the immediate situation and solve problems as they arise; and Generate positive affect to be sufficiently self-motivated to achieve personal goals

17. A Brief History of Emotional Intelligence ‘Cave Dwellers’ – emotion pre-dates cognition 300 BC (Aristotle) “To be angry is easy…” Twentieth Century – many psychologists 1985 (Reuven Bar-On) “EQ” – emotional functioning 1989 (John Mayer & Peter Salovey) - “Emotional Intelligence” 1995 (Daniel Goleman) - popularized Emotional Intelligence 1997 (MHS) - publication of the EQ-i ™ 2003 (MHS) – publication of the EQ-360™ 2011 (MHS) – publication of the EQ-i Version 2.0™

18. Three Wishes Game Think of 3 things you would wish for Ask for first one until you get it Ask for second, third – win game When asked you are only allowed to say “yes” every 5 th time you are asked