1. Communication - The Key to Carrying The Message “Our service structure depends on the integrity and effectiveness of our communications. Eighth Concept What does integrity mean in this concept?

2. Communication - The Key Communication is one of our weak links in our service system chain Effective communication throughout our service system enhances our unity How can we tell when our communications are effective?

3. Communication - The Key How do we get newcomers to meetings? Groups delegate responsibility to service committees to carry out these services – without clear communication, it is difficult to maintain trust. How each trusted servant communicates has a tremendous effect on how information and ideas move throughout NA as a whole.

4. Communication - The Key Large Group Discussion: 1.What is working well between members & groups, and the rest of the service system? 2.What are the communication links that need improving?

5. Communication - The Key Small Group Discussion It is the responsibility of individual members & service committees to indentify solutions to these issues. Consider what practical steps you can take to address these issues at each table. Please capture all ideas on the paper at each table.

6. Communication - The Key Discussion question: Using communication as a foundation, what solutions would address these issues that we said are not working?

7. Communication - The Key Solutions Into Actions