1. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. MOON only as background Jhon dilullo and title John DiLullo Vice President Sales Americas International Avaya

2. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. Desk Phone MessagingConferencing Long Distance Mobile Phone Email Shared calendars Directories Broadband Access Intraweb

3. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. But in 2002, things changed…

4. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. Since then… April 2003 iTunes May 2003 LinkedIn Aug 2003 Skype Feb 2004 Facebook Feb 2005 Youtube July 2006 Twitter Nov 2007 Android Jan 2010 iPAD

5. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. Consumers are leading the technology evolution

6. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. Summarize the Gap Businesses are leaving money on the table Our mission is to help them The Gap Between Users and IT is hurting our customers. Our mission is to help them…

7. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. Business Collaboration Leaders Applications “Any device” collaboration - Anywhere Mobility, Collaboration, Video Session Management Multi Platform Mobility Collaboration Engine Pervasive Video Conferencing Ready the Environment Foundation Network Bandwidth Access Control Security Stage 1 Stage 2 Stage 3 3 Stages to Leading Collaboration

8. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. Collaboration Infrastructure Email Conferencing Video Voicemail Messaging IVR Custom / SequencedAps SMS / IM

9. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. 29 Business units down to 4

10. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. Avaya as a whole Gartner Magic Quadrant 60 new products Attention of Wall Street Revenue Growth IP TelephonyUnified Communications Contact Center New products since 2010.

11. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. Canadian Market Leadership Sources: [1] T3i Group; [2] Canalys Notes: All share results are based on revenues except Audio Conferencing (Licenses); All results reflect 2010 unless otherwise indicated;

12. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. Winning Solutions Mobile Collaboration Network Simplification Video CollaborationEnhanced Customer Experience

13. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved. Our Promise

14. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO Proprietary and Confidential | © 2011 Avaya Inc. All rights reserved.

15. METRO TORONTO CONVENTION CENTRE | NOVEMBER 08, 2011 | TORONTO