1. The digital divide Produced as implementation of the project ERA_IP_10_2008/11/2008

2. Groups of society, which are in the high risk of digital exclusion

3. BULGARIA

4. Statistics

8. iCentres Association and Project Aims  Development of a Telecentres network  Creation of an informational exchange society  Stimulating the development of new informational and communicational technologies and multimedia informational services as well as the organization of seminars, conferences, etc.  Integration of the Bulgarian educational, scientific and cultural resources  Internet portals towards the facilitation of information and ideas exchange among the widest range of communities and social groups throughout the country

9. “Information literacy for future individual development”  Involvement of the private sector in providing equipment – donating their used IT equipment  Benefits for the private sector in exchange of tax reductions  Every municipality will have to find volunteers to train people from the countryside  5 days of training in every village, after that weekly visitations

10. GERMANY

11. Statistics Percentage of households with Internet access: 71 % (2007) Percentage of enterprises with Internet access: 95 % (2007) Percentage of individuals using the Internet at least once a week: 64 % (2007) Percentage of households with a broadband connection: 50 % (2007) Percentage of enterprises with a broadband connection: 80 % (2007) Percentage of individuals using the Internet for interacting with public authorities: obtaining information 39.1 %, downloading forms 26.1 %, returning filled forms 17.1 % (2007) Percentage of enterprises using the Internet for interacting with public authorities: obtaining information 44 %, downloading forms 49 %, returning filled forms 43 % (2007) Source: Eurostat

12. Projects IT-Landfrauen Aim: Spreading Internet-Skills amongst women in rural areas Method: Initially 44 Women from rural areas were trained to teach the necessary skills. These women worked as multiplicators amongst the target group and spread the skills.

13. Pro‘s and Con‘s -The Muliplicators are sharing the same horizon of experience. Therefore they are authentic and credible in the eyes of the target group. -Low costs -Social aspect Pro‘sCon‘s -Not every high-risk group can be reached effectively (e.g. people with disabilities) -The Programme need a high level of e- accessability

14. Transferring the Project Using the method of IT-Landfrauen, nearly every high-risk group could get gain the basic skills to take part in E-Government offers.

15. Challenges: Way to the Internet Participants: public facilities, public organizations, companies and private initiatives Challenge: Create a Project to bring women, seniors, kids and teenager to the internet Organizer: German Federal Ministry of Research and Technology

16. LITHUANIA

17. Statistic 40.6 % use internet every day (2009) 37.6 % no computer at home (2009) 86.6 % use internet at home (2009) 30.8 % use internet at work (2009) 139 mob.phones/100 citizens (2008) 45.9 % use e – gov. services (2009)

18. Most popular e-services 49.5 % tax declaration (2009) 33.3 % job searching (2009) 19.5 % health services (2009) 27.2 % e-banking (2008) 5.8 % e-shopping (2008)

19. „Libraries for innovation” The progress of libraries The aim – internet for all Goals – to educate people, improve access in public places Participants – 1217 libraries Foundation from – Bill&Melinda Gates fondation (10.3 mln. euro), Lithuania’s government (4.2 mln. ) and "Microsoft", 8.9 mln. euro). Should end till year 2011

20. Projects The biggest mobile connection company in Lithuania “OMNITEL” takes initiative and responsibility to reduce digital divide by providing customers different services, which let to reach target groups and make an impact to them.

21. Projects of ministries Each ministry has public relations sector and plans how to improve creation of info society. Problem – no visible results, no declaration that something has been done or it’s very secretly keeping.

22. Reasons why not in use Do not trust (e-banking) No need Don’t know benefits Old people aren’t educated Not user - friendly No support for other languages No access to the internet

23. Our project Advertisement camping Choose most unused e-services and advertise them to the most static users Make sure that all the audiences hear the benefits of e-services Advertise by viral videos (cheap to make), facebook, other social networking sites. The aim is to reach the younger audience which will then tell their parents or grand parents and encourage them to use the e-services all well.

24. More information http://www.bibliotekospazangai.lt/apieproje kta.aspx; http://www.ivpk.lt/main- stat.php?cat=62&n=98; www.mosaiko.gr/admin/articles/images_s mall/27... http://images.google.lt/imgres?imgurl=http: //

25. POLAND

26. The users of new technologies in Poland

27. Percentage of individuals (16-74 years old) using the computer at least once a week, 2007: 46% Percentage of individuals (16-74 years old) using the Internet at least once a week, 2007: 39 %

28. Projects

29. N@utobus The internet wireless bus n@utobus - an educational training project that moulds technological awareness by developing practical skills for Internet users. Since July 2006 - 24 485 people have taken part in this project.

30. Ikonka It’s a governmental project, made by Ministry of the Interior and Administration of Poland. The libraries get new computers, software and internet access. Users can use the Internet for free. Unfortunately not every library took part in this project.

31. Our projects

32. 1st project Our project based on teaching children and parents together how to use new technologies, mainly the Internet. Children usually know how to use it, but they are not interested in e.g. e- government. During the course parents learn about benefits of using the Internet and children help them to use it. The main teacher is only a motivator. The course should be prepared by school, because there are IT-teachers, computers, software and internet access.

33. 2nd project The purpose of this project is to encourage big and small companies to teach their workers how to use the all aspects of the Internet. They shouldbe motivated to do it by govermental grants or tax discounts. The reason of it is to decrease the number of people excluded from many social groups, including the Internet users.

34. CONCLUSIONS A digital divide is not a popular subject during the public discussions. Old people don’t need it. It’s still possible to live without using the internet. The problem will grow if there are not enough solutions now. There is no one big project for every country, there are only local projects.

35. Members: BULGARIA –Boyana Boyanova –Elitsa Popova –Iliyan Nikolov –Kristina Krumova –Marina Vladimirova GERMANY –Dennis Rump –Martina Moeller –Andreas Lingsch –Josephine Kuthning –Frederick Fischer LITHUANIA –Justinas Kirkutis –Neringa Norbutaite –Raminta Narutaviciute POLAND –Jacek Włodarski –Małgorzata Sulwińska –Agnieszka Żak

36. Thank you for your attention!