1. What is ETSI EMTEL all about Claire d’Esclercs Technical Officer for EMTEL European Telecommunications Standards Institute

2. History…  1 st EMTEL Workshop (25-27 February 2002)  Creation of an EMTEL web and e-mail discussion list http://www.emtel.etsi.org  June 2002: ETSI created the ad hoc group: OCG EMTEL for Emergency Telecommunication activities

3.  Different types of emergency need different solutions  day-to-day emergencies  Disasters  Two routes need to be explored  use of existing services, functions & specifications  define requirements for the future (e.g. Project MESA)  Not clear who sets requirements: not “market-driven”  Fixed and mobile networks must co-operate Workshop Conclusions

4. What has the OCG EMTEL group been asked to do

5. OCG EMTEL Terms of Reference  to coordinate the setting of emergency telecommunication requirements and undertake measures to efficiently continue and stimulate further co-coordinated work  to identify relevant work outside ETSI, inform and stimulate appropriate activity in ETSI  to provide mechanisms for the effective liaison between ETSI technical bodies and with external organizations  to co-ordinate ETSI representation in external bodies  to assist the Technical Organization in the development of a consistent set of deliverables

6. Aims  To be the focal point for co-ordination and collection of Emergency Service Communication Requirements  Group Members from Emergency Service User Organisations  To provide a forum where Emergency Service Organisations can bring requirements to ETSI  EMTEL to help organise the technical work within the TBs  Co-operation with 3GPP TSGs to stimulate necessary technical work to the appropriate time-scales  To provide a forum where Emergency Service Organisations can obtain information about ETSI’s EMTEL related activities  EMTEL to promote the output of ETSI TBs  To act as ETSI’s mouthpiece to other SDOs on the high priority subjects from GSC#9  GSC-9/2: Emergency Communications  GSC-9/9: Public Protection and Disaster Relief (PPDR)

7. Major activities/deliverables  Published Work (in Maintenance)  SR 002 180 Requirements for communication of citizens with authorities/organisations in case of distress (Emergency Call Handling) - published December 2003.  SR 002 299 The European regulation specific to Communication in Emergency situations during emergencies - published April 2004.  Work In Progress  SR 002 181 Requirements for communications between authorities during emergencies.  SR 002 182 Requirements of communication from authorities to citizens during emergencies.  SR 002 410 Requirements for communication between citizens during emergencies.

8. How EMTEL Operates  Meetings  Contributions  Consensus  Input encouraged from User Community (Non ETSI members)  Electronic working  email list currently OCG_EMTEL@list.etsi.orgOCG_EMTEL@list.etsi.org  Promotional Web Site  http://www.emtel.etsi.org http://www.emtel.etsi.org  Making visible ETSI’s Work Contact: emtelsupport@etsi.orgemtelsupport@etsi.org

9. A very specific TB because…  Focus on the Requirements of Emergency situations  Emergency Communications requirements  User Requirements  Regulatory Requirements  User Participation  Special focus for user participation  Less “technical” bridge to the ETSI Work  Driven by the requirement of the EU/EFTA to enable efficient support of Emergency services across Europe.

10. Globalization aspects  ITU groups, NATO…  TDR (Telecommunications for Disaster Relief)  ETS (Emergency Telecommunications preference Services)  Civil Standards for peace-keeping  NENA (US), EENA (EU) & IETF (ieprep)  Need to co-ordinate with several standards organisations Voice over IP and Public Internet Location of Caller Private IP networks, Firewalls, VPN users etc..  CEPT ERO, relevant CEN and CENELEC committees  EU Research Projects (e.g. eMerge, eCall & eSafety)  Crash Notification  Need to co-ordinate several standards organisations Transportation of data-grams validation of protocols and inter-working

11. Inputs requested Those with an interest the requirements for Emergency Telecommunications are requested to comment: http://portal.etsi.org/ocgemtel/Comments.asp

12. Requirements into Standards Information received so far has to be processed by OCG EMTEL and input to the standards making process http://portal.etsi.org/ocgemtel/status.asp

13. EMTEL Info Visit: http://portal.etsi.org/ocg Click on the EMTEL link! You will find:  EMTEL status report  General information on EMTEL  Minutes of the meetings  Presentations and input document  Access to the e-mail discussion list

14. Thank you! Questions to: EMTELsupport@etsi.org EMTELsupport@etsi.org