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Published byFelicity Osborne Modified over 9 years ago
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Mobile Phones in Rural Africa Insights from A Village in Western Kenya
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Cellular & Wireless, Kenya, c. 2005-6
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Cellphone landscapes 2007
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Everyday technologies in a village 2007 Amaranth and other local plants Hand hoes, Pre WWII
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~Technology change ~around HIV/AIDS ~Changing livelihoods
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What and Where? “Hybrid Technologies” Mobile Phones, Kitchen Gardens & HIV/AIDS Case study of social and technological change in a village
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Village Case Study Household survey (census), in-depth interviews with owners, group discussions Population of 5100 in 15 square kilometers (~890 households)
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Who owns phones?
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Findings (I) Village phone ownership 3/2007 Households with >=1 MP15% “Ever used” MP38% Year first phone acquired 1999 Owner is male head78% Has high school educ or more 59% Male head is “working away” 21%
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Brand New Moto F3 handset What and how used, 2007 Ultra-low-cost handsets (ULCH) “<$30” Prepaid Safaricom, Celtel/Zain “Sharing” of phones = share and swap SIM card, battery, handset “Sambaza” (send) airtime No games, internet, email, alarms
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Scratch card tally Cheap prepaid scratch cards (Ksh 20 = 30 cents) Spending (prepaid only): <$1 to $100/mo Airtime use, all owners: $1,200/mo 6% of owners account for 20% of airtime spending
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Phone uses Voice > SMS “Greetings” = Personal, family, and community – vs. “business” multi-residence family Existing networks –vs. new
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Rural User #1. Farmer/Community Health Worker/ “Long-Distance Housewife” “R” got a phone in 2003 (used Nokia 3310). Manages a small farm, raises 6 children (& grandchildren). Husband lives in Mombasa, sends airtime HIV+, active volunteer, “Death & disease”, “knowing about people” Text messaging: amazing, you just “write a message!” Expensive, but you “Can’t starve to communicate!”
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Rural User #2: Grower/Trader “E” (24) eldest son, still living at home, uses phone for trading Voice better than texting: you talk “Ear to Ear” Phone must be shared: “it is not mine alone”, but changing SIM cards is frustrating! (In July 2008: his old line now “out of service”)
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Findings (II) Significance to rural lives freedom, privilege, and connections “Without phone, I was in total darkness!” Convenient, replaces costly transport and telecom: foot, bus, landline… “People of Posta have no market!” Save money, time and uncertainty Communication (vs. information)
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Problems for residents “Lack of cash” #1 barrier Access, quality, poor consumer support Demands of sharing
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“There was a time I wanted to call a friend… it just made a funny sound …there was etaa ye lichumuni (a lantern lamp) and writings saying “slow (low) battery”. I was told that it meant that kumulilo kwa welemo (the charge was finished)...” (W, age 60+) Most common
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Charging those batteries Cash, travel time & uncertainty Batteries ruined through generic chargers Locals with access to an electrical outlet: only 18% (teachers, etc.)
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Solar ? Maybe! R- testing Ksh 5000 ($70) portable charger. Repair? Ksh 650
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Phone update 2008* Follow-up difficult Only 44% (35/84) reached by original phone number 24% “line out of service” 31% temporarily out (call diverted, out of signal, switched off) *Phone survey over 5 consecutive days (Fri-Tues) in July 08
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Findings (4) Poorest do not own or use mobiles: Expensive, no electricity SMS not that popular –technical, social reasons Privacy, targeted messages vs. sharing, turnover of “lines”
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impacts on ~national GDP, ~fish trade, ~farming, ~small business, ~$ transactions Contrast (1) mobile phones in developing countries Source: Economist
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Contrast (2) Pilot applications for health & development in SSA Monitoring (emergencies, by NGOs) Health information systems Medical diagnoses Village phone for income generation Jobs through SMS Exam grades (secondary education) Interactive educational TV (Makutano Junction)
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What next?
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Mobile phones/ICT4D Kiwanja.net (mobiles 4D) Tacticaltech.org JanChipchase.com Nokia Innovation Challenge GSMA (gsmworld.com)
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