1. KSA Workshop for APIO Organization Participants “Meeting the Challenges of a Changing World” Sharyn C. Alvarez, National FWPM NRCS Civil Rights Division August 18, 2009 Sacramento, CA

2. Your KSAs should show: What action did you perform? Not we, but YOU! Why was the action performed? For Whom was the action performed? What were the Accomplishments? Did the action produce a significant Impact on others or the work environment?

3. Your KSAs should also give examples that show Initiative: You saw a problem and solved it. Innovation: You developed a new system; used software for a new purpose. Leadership: You mentored less experienced employees. Complexity: You experienced challenging times on the job.

4. Con’t., Scope: You were involved in a variety of work that covered many functional areas (e.g., personnel, budget, information technology, etc.). Teamwork: You were part of a team activity whose members possessed different skills and abilities, shared a common purpose, and worked together to achieve clearly identifiable goals (remember when showing team activity to identify YOUR role, not the role of the team).

5. Your KSAs should describe... When it comes to expressing your writing skills, your KSAs should describe: The kinds of documents you have written (or work you were responsible for) The type of review they have been subject to Describe the target audience Describe the results of your activity

6. How To Write A KSA In 4 Steps Step 1 – The opening statement In my current position as an Engineer with NRCS in California, I have had extensive experience with.... In the course of my duties as a Soil Conservationist, I am responsible for... My ability to map soils was gained through formal education in_____ and years of practical experience as a___ for the _______

7. How To Write A KSA In 4 Steps Step 2- Give examples that demonstrate you KS and As In one instance I... When I started on the job we had a recurring problem with... One major project involved... My supervisor selected me to serve on a taskforce to... I collaborated with a team to...

8. How To Write A KSA In 4 Steps Step 3- Take examples one step further The new procedures I instituted resulted in ___________________ My ability to _________________ substantially/significantly increased/decrease... As a result ____________________ I received a Performance Award for _____________ We exceeded our goals by ___________ This led to ______________________

9. How to write a KSA in 4 Steps Step 4 Relevant training or course work (or awards) Courses or classes you took that are relevant to the KSA you are writing about. Recognition or awards you received because of the good work you did. I am the _________________ for the ____division. In my role as __________, I am responsible for ___________. I have had this responsibility for ___________ years, months. I obtained the knowledge to __________________ from 40 hour work shops on _______________. I have recertified my knowledge of _______ with refresher courses at the School of Management at ______________ University.

10. Your KSAs should Specific & measurable Explain your role Show + or – Use strong action verbs Proofread, proofread List training/education Type your responses Bullets or paragraphs not both Spell out all terms prior to using acronyms Do not refer reviewers to other parts of your application Be objective, state the facts Get to the point Use lots of examples

11. Please don’t Lie, try to snow Borrow PD language Use clichés Use philosophy Use flowery language Ramble

12. Good Luck! But then, good things happen when you are prepared for opportunities.