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Published byKristina Webb Modified over 9 years ago
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Conversation about OUTCOMES Mark Sweet PhD Trainer & Consultant DISABILITY RIGHTS WISCONSIN 608 267 0214 msweet@drwi.org disabilityrightswi.org msweet@drwi.org
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OUTCOMES Planning has a long & mostly positive history 70s-80s: The Principle of Normalization the same rhythms & patterns of living for people with disabilities as those without where, what, with whom from the perspective of the person receiving support
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HMO CMO MCO M = MANAGEMENT, MANAGED OUTCOMES is the new word PEONIES: Personal Experience Outcomes… familiar and largely supported idea Wisconsin’s method of auditing ____________________________________ good ideas are as good as those who try to implement them
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Personal Futures Planning Person Centered Planning Outcomes Interviews to learn what the person receiving support wants: where, what, with whom, with what accommodations or assistive technology
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An OUTCOMES Interview to understand a member’s point of view (usually by a social worker or nurse) Subjects identified by members to address their priorities 12 quality of life outcome areas from the member’s Point of View Outcomes =/= Services services are ways of achieving outcomes What before How
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1.I decide where and with whom I live. 2.I make decisions regarding my supports and services. 3.I decide how I spend my day. 4.I have relationships with family and friends I care about. 5.I do things that are important to me.
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6.I am involved in my community. 7.My life is stable. 8.I am respected and treated fairly. 9.I have privacy. 10. I have the best possible health. 11. I feel safe. 12. I am free from abuse & neglect.
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I like my home (my job) (my room mate) Is this an Outcome or a status report for now? What reasonable follow-up? I want a new home (new job) (new room mate) Outcome or a status report for now? What reasonable follow-up?
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I need a new door at my house for $10,000. Is this an Outcome or one method? What reasonable follow-up? _____________________________________ What makes a good outcomes interview? What about people who can not communicate easily?
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Behavior Communication Assertiveness ___________________________________ Even unskillful action has message value With ease of language what would s/he say? What is s/he trying to assert?
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What do you see or hear …? When is it more likely to happen? What might s/he understand? What might s/he be experiencing? What other usable information? What might s/he be trying to accomplish? What might s/he need or want more / less? Point of View (POV) Desired Outcomes How could you prepare?
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