1. Underground Operations Safe Production through Teamwork Standards and Urgency 1 Crew Management Newlands Northern Underground  Welcome  Glen Donnellan  Development Superintendent  Newlands Northern Underground

2. Underground Operations Safe Production through Teamwork Standards and Urgency 2 Today MMMMovie on Glenden/Northern Underground HHHHistory on the Northern Underground CCCCrew Management during high turn over

3. Underground Operations Safe Production through Teamwork Standards and Urgency 3 Newlands Northern Underground

4. Underground Operations Safe Production through Teamwork Standards and Urgency 4 Xstrata QLD

5. Underground Operations Safe Production through Teamwork Standards and Urgency 5 Newlands Underground Mines TTTThe Northern Mine is located in the same seam (UNS) as the Southern mine. There is only 2,000 metres between the workings of each mine. TTTThe Northern Mine has 6 Longwall blocks accessed directly from the open cut between ramps 4 & 6. 22229 million tonnes

6. Underground Operations Safe Production through Teamwork Standards and Urgency 6 Newlands Northern Underground

7. Underground Operations Safe Production through Teamwork Standards and Urgency 7 The Portal Area Newlands Seam Upper Portal 80m High wall Reverse Fault

8. Underground Operations Safe Production through Teamwork Standards and Urgency 8 The Start

9. Underground Operations Safe Production through Teamwork Standards and Urgency 9 Taking Bottoms

10. Underground Operations Safe Production through Teamwork Standards and Urgency 10 The First Portal

11. Underground Operations Safe Production through Teamwork Standards and Urgency 11

12. Underground Operations Safe Production through Teamwork Standards and Urgency 12 After Floor Brushing

13. Underground Operations Safe Production through Teamwork Standards and Urgency 13 History of Newlands Northern Underground  Northern started in 2003 with Walters developing the mains until the Development drivage at the Southern underground was complete in April 2004  Contractors finished up at the end of April 2004  January to the end of April 2004 2487.8 mts were driven by Walters at an average of 621.9 metres per month  Development crews started at the Northern Underground in May 2004

14. Underground Operations Safe Production through Teamwork Standards and Urgency 14 One unit only  The unit  1 x 12cm12(Joy) with 5.8 metre head  Road way dimensions are 5.8 mts wide and 4 metres high  1 x shuttle car (Joy 15sc32)  1 x stamler breaker feeder  1 x aux fan(23)

15. Underground Operations Safe Production through Teamwork Standards and Urgency 15 Development Crews  Cutting crews work 7 on 7 off  The 4 coal cutting crews are made up of  1 x Deputy  6 x Miners  2 x Fitters  1 x Electrician  The maintenance crew work 5 on 2 off  1x Deputy  3 x Miners  3 x Fitters  2 x Electricians

16. Underground Operations Safe Production through Teamwork Standards and Urgency 16 2004  In first year of the permanent workforce arriving at the Northern Underground 10,789 mts were driven from May to December 2004  At an average of 1348.6 metres per month

17. Underground Operations Safe Production through Teamwork Standards and Urgency 17 2005 11113,877.3 metres were driven AAAAt an average of 1,156.4 metres per month

18. Underground Operations Safe Production through Teamwork Standards and Urgency 18 2006 11110,713 metres were cut in 2006 AAAAt an average of 892.7 metres per month TTTThis was down 263.7 metres per month down from the previous year

19. Underground Operations Safe Production through Teamwork Standards and Urgency 19 Movement of People  In June 2006 we lost 18 people to another pit  13x Miners (12 were miner drivers )  4 x Deputies  1 x Mining Co-ordinator  This reduced the development department to just 2 full coal cutting crews

20. Underground Operations Safe Production through Teamwork Standards and Urgency 20 Pit Average TTTThe impacted it had on the company MMMMonthly average metres per month dropped from 1193.6 to 724.6 metres DDDDown 469 metres per month

21. Underground Operations Safe Production through Teamwork Standards and Urgency 21 2006 BBBBefore people left JJJJanuary to June a total of 6368 metres were driven at an average of 1061 metres per month AAAAfter people left JJJJune to December a total of 4345 metres were driven at an average of 724 metres per month

22. Underground Operations Safe Production through Teamwork Standards and Urgency 22 S enior M anagement T eam BBBBusiness goals TTTThe company vision GGGGetting the right people to fill permanent roles within the company GGGGive our front line supervisors (Deputies) the correct tools to do manage their crews to meet the companies goals

23. Underground Operations Safe Production through Teamwork Standards and Urgency 23 The Plan SSSStep 1 MMMMove people around within the crews to keep the development ticking over until the crews were manned up fully SSSStep 2 EEEEmploy the right team leaders (Deputies) SSSStep 3 EEEEmploy the right crew members SSSStep 4 TTTTrain our team leaders up to understand the people in their crews SSSStep 5 TTTTrain the crews up to the Newlands standards and procedures

24. Underground Operations Safe Production through Teamwork Standards and Urgency 24 Team leaders tools MMMMBTI (Myer Briggs type indicator) Help them in understanding the people within their crew better AAAActive leadership training ( Give them the tools to lead and get the best out of their people )

25. Underground Operations Safe Production through Teamwork Standards and Urgency 25 Why is Newlands Northern Underground using MBTI TTTTo build a common framework for discussing effective communications, team work and TTTThrough greater understanding and better relationships achieve alignment to Newlands Underground’s values and future vision. HHHHelping people to understand TTTTheir comfort levels (preferences) at work and at home TTTTheir source of discomfort (out-of preference) at work and at home TTTThe impact of their preferences on self and others DDDDifferences in theirs and others preferences and the impact on relationships

26. Underground Operations Safe Production through Teamwork Standards and Urgency 26 Where do you prefer to focus your attention? Where do you get energy? E xtraversion and I ntroversion Outgoing, expressive Energised by interaction Initiate conversation Act before reflecting Sociable – easy to get to know Have many interests Need regular interaction Interested more in external events Communicate more easily by talking Learn best by doing or interacting Reflective, quiet Energised by being alone Wait to be invited Reflect before acting Reserved – take time to get to know Focused on a few things in depth Need privacy for concentration Interested more in internal reactions Communicate more easily by writing Learn best by reading and reflecting MBTI

27. Underground Operations Safe Production through Teamwork Standards and Urgency 27 2007 YYYYTD 5324 metres have been driven 2222410 metres have been driven in the high wall dips area with no belts using shuttle cars piggy backing to the surface

28. Underground Operations Safe Production through Teamwork Standards and Urgency 28 Back in the gate roads TTTThe crews in the last two months in the gate roads are cutting at an average of 1187.5 metres per month TTTThe same crews six months ago were cutting at 724.6 metres per month TTTThis is up 462.9 metres per month CCCCut rate has jumped from 2.6 mts/hr to 4mts/hr

29. Underground Operations Safe Production through Teamwork Standards and Urgency 29 Breaking new ground CM02 has cut 27 km without an over haul Joy 12CM12

30. Underground Operations Safe Production through Teamwork Standards and Urgency 30 The last 2 months Averaged 311.5 mts per week 79.5 up time hrs per week Cut 2491.6 mts

31. Underground Operations Safe Production through Teamwork Standards and Urgency 31 Thank you  A A A Any Questions