1. Libraries Australia Interlibrary Lending Parallel Session Deborah Fuller Amanda Cheung Mary-Louise Weight

2. Outline Overview LA Doc Del – new functionality ISO ILL Improving LA Doc Del Enhanced requesting

3. Overview 680 libraries use LA Doc Del Web interface 34 libraries use ISO ILL compliant ILL system Interoperating with 4 different ISO compliant ILL systems

4. Overview (cont.) Requesting up by 21% 28 new customers Ex-ILANET libraries

5. New functionality User alerts Enhanced requesting for ISO ILL libraries Infotrieve target

6. Email alerts Why are they needed?

7. Email alerts workflow 1. Requester sends request 2. Responder...is busy 3. LA Doc Del sends an email alert to the Responder’s email address 4. Responder checks inbox, sees email alert 5. Responder logs into LA Doc Del to respond to request

8. What Alerts? Your Library as a Responder 1. Request-indication:When a new request has been sent to your library 2. Cancel-indication: When a cancel request has been sent 3. Renew-indication: When a renew request has been sent for a request you have supplied

9. What Alerts? Your Library as a Requester 1. Request (Idle, Check Manual):When your request has reached the end of the rota without being supplied 2. Request (Idle, For Manual Auth): When an Enhanced Request has been submitted from LA Search 3. Received by Email or FTP: When your request has been supplied via DocStore

10. What Alerts? Your Library as a Requester and Responder 1.Message-indication:When a message has been sent for your request or for a request at your location.

11. Your Library as a Responder Request-indication:When a new request has been sent to your library

12. Setting up email alerts Visit http://www.nla.gov.au/librariesaustralia/do cdel/managing.html http://www.nla.gov.au/librariesaustralia/do cdel/managing.html Complete form

13. Enhanced requesting Enhanced requesting for ISO ILL libraries

14. Infotrieve Australia database

15. Changes to Functionality Archiving Display sent messages Scanned copies in Docstore New server

16. Changes to Functionality New requesting/responding options Requester Responder QU Held by VS:CL AS:FOR

17. Notes field

18. ISO ILL Interoperability Improving LA Doc Del Amanda Cheung

19. ISO ILL Interoperability International Organisation for Standardisation (ISO) ISO10160, ISO10161-1, ISO10161-2 Information and Documentation - Open Systems Interconnection - Interlibrary Loan Application, Protocol Specification Parts 1 and 2 How ILL Systems ‘talk’ to each other ISO ILL ‘Compliant’ e.g. Te Puna, CISTI Interoperability testing Who and why

20. ISO ILL Developments Relais International: Relais Ex Libris: Aleph Integrated ILL Innovative: Millennium RLG: ILL Manager

21. ISO ILL Sites New ISO ILL sites: –ANL (Relais): Since April 2007 –TU (VDX): Since July 2007 –Library Link Victoria (VDX): VMVL, VEAR, VBOR, VCCLC, VFPL, VBAY, VHEI, VBRIM, VCGL, VPRE, VGEE, VWYN, VKING. –NUWS (Relais): Since August 2007 –SFU (Relais): Since August 2007 –VDU (VDX): Since August 2007 Full list of ISO sites available at http://www.nla.gov.au/librariesaustralia/isoill.html http://www.nla.gov.au/librariesaustralia/isoill.html

22. Improving LA Doc Del: How YOU can Contribute http://www.nla.gov.au/librariesaustralia/ suggestform.html

24. Improving LA Doc Del: How YOU can Contribute http://www.nla.gov.au/librariesaustralia/su ggestform.htmlhttp://www.nla.gov.au/librariesaustralia/su ggestform.html LADD staff investigate –Configuration: Trial change –System: Hard-coded functionality

25. Improving LA Doc Del: the VDX Enhancements process Virtual Document Exchange (VDX) –OCLC Pica Product –LA Doc Del is based on VDX version 2.7.4 VUGANZ (VDX Users Group in Australia and New Zealand) Annual Call for Enhancements Voting

26. Thankyou

27. Enhanced Requesting

28. Start an interlibrary loan in Libraries Australia Search Finalise in Libraries Australia Document Delivery

29. What is Enhanced Requesting? Optional feature in Libraries Australia Search Refers only to the Get this item at other libraries option 2 forms suitable for ILL staff or end users Complete request form for either Loan or Copy

30. How does it work? Search and Locate ItemFormatted Email Libraries Australia Document Delivery

31. Who will use Enhanced Requesting? Library Clients Library/ILL Staff

32. Using Enhanced Requesting

36. Using Enhanced Requesting form for ILL Staff

37. Using Enhanced Requesting If your library is a member of Libraries Australia Document Delivery the request will go to your library’s account. Your library can be set up to receive an Email Alert that an Enhanced Request has been submitted from Libraries Australia Search The request will not be activated until a staff member at your library authorises it

38. Using Enhanced Requesting If your library is not a member of Libraries Australia Document Delivery, the request is sent to your library’s email address according to the ILRS entry and library staff then process the request.

39. Using Enhanced Requesting

40. How to find Outgoing Enhanced requests

41. How to register for Enhanced Requesting Send an email from the form at Contact Us You will receive a confirmation email once Enhanced Requesting has been set up.

42. Further Information FAQs at Libraries Australia homepage Contact Libraries Australia Helpdesk 1800 026 155 librariesaustralia@nla.gov.au

43. Questions?