1. We would like to tell you a little bit about Person Centred Reviews and how they benefited our Service Users Welcome Thank you for your time Working Together for Change – National Provider Development Programme National Provider Development Programme

2. Copyright 2010 Bid submission First Meeting Why brain injury? Why the 3 organisations? How did we do it –what was our plan? Meet the three and agree

3. Copyright 2010 Start of the Journey PCP training - Meeting with DoH (outline of project) Realism of reviews!! PCP reviews Review of process – HSA (Ruth )

4. Copyright 2010 What have we achieved Workshop one – gather information Workshop two – Action Plan Some real progress- staff on board Review by DoH/NCC of Action Plan

5. Copyright 2010 The Future More trained staff More DOH/NCC reviews for the 3 groups Roll out PCP across Council More personalised services!

6. Copyright 2010 What are some of the benefits for our Service Users? Returns control of their lives to the service users! Encourages independence and choice. Creates circles of support Helps facilitate positive growth and change!

7. Copyright 2010 What some of our Service Users Thought of their reviews I feel that my review went well because I found it jump started my life, and yes my life is continuing down a smoother road now after my review. I think my review was very good indeed and it covered everything. My review was good, because things are going well and the people there!

8. Copyright 2010 Our service users who took part in the pilot embraced the opportunity to be in control of their review. The positive feedback we received and the positive change the reviews have helped to bring about have proved to us the value of the process. Our view of Personalisation as a provider

9. Copyright 2010 Lessons learnt Needed more time to work with groups Need to sow the seeds Need one proactive group – KEY Not a Council thing Top tip – dont rush it Top tip – dont rush it

10. Copyright 2010 Time for questions Do you have any questions for us about the pilot project?

11. Copyright 2010 If you would like to get in touch Or Headway East Northants 01933 652 311 info@headwayeastnorthants.org.uk www.headwayeastnorthants.org.uk For more information about the project please contact: Mark Whitmore, Commissioning Manager, Northamptonshire County Council on mwhitmore@northamptonshire.gov.uk