1. JOB INTERVIEW SKILLS

2. Preparation Before the Interview Research the job position and the company Research the job position and the company Review your resume and your skills Review your resume and your skills Plan what to wear Plan what to wear

3. Preparation Before the Interview Preparation Before the Interview A positive Mental Outlook A positive Mental Outlook  Be prepared and confident What to Expect? What to Expect?  Telephone Interview  The single interviewer  A panel of interviewers

4. The Interview Items to bring Items to bring Resume, References Resume, References Make a great First Impression Make a great First Impression Body language Body language

5. The Interview Responding to questions Responding to questions Tell me about yourself? Tell me about yourself? What are your strengths? What are your strengths? What are your weaknesses? What are your weaknesses? What is your salary expectation? What is your salary expectation? Responding to awkward questions or situations Responding to awkward questions or situations Personal or illegal questions Personal or illegal questions

6. The Interview Answering behaviour descriptive questions STARS METHOD   Situation   Task   Action   Results   Skills Example: Please give us an example of a work situation where you had to deal with conflict, either with a customer or a co-worker. Tell us how you handled it.

7. Some Common Interview Questions Tell me about yourself? Tell me about yourself? What do you know about this company? What do you know about this company? What would you bring to this job? What would you bring to this job? What are your career goals? What are your career goals? How do you handle pressure? How do you handle pressure? How would you describe yourself? How would you describe yourself? Why do you want to leave your current job? Why do you want to leave your current job? Tell us about a time when you did not handle a situation well and what you learned from it. Tell us about a time when you did not handle a situation well and what you learned from it.

8. Some Common Interview Questions What are your strengths? What are your strengths? What are your weaknesses? What are your weaknesses? What is your salary expectation? What is your salary expectation? Why did you leave your previous job? Why did you leave your previous job? Why do you want this job? Why do you want this job? We all have disagreements or differences of opinion with our supervisor on occasion. Tell us about a disagreement you had with your supervisor and the steps you took to resolve it. We all have disagreements or differences of opinion with our supervisor on occasion. Tell us about a disagreement you had with your supervisor and the steps you took to resolve it. Why should we hire you? Why should we hire you? Do you have any questions? Do you have any questions?

9. Some Questions You May Ask Your Prospective Employer Some Questions You May Ask Your Prospective Employer Reporting relationships Reporting relationships What the organization values and looks for in employees What the organization values and looks for in employees What the priorities are for the position in the next 3 months What the priorities are for the position in the next 3 months The number of people you would be working with The number of people you would be working with Starting and closing time (hours) Starting and closing time (hours) When to expect a response from the interviewer(s) When to expect a response from the interviewer(s) About any business travel, if applicable About any business travel, if applicable

10. Do not ask How much the employer is willing to pay How much the employer is willing to pay Benefits associated with the position Benefits associated with the position Vacation days, sick leave, etc. Vacation days, sick leave, etc.

11. After the Interview Short thank you letter Short thank you letter Your own assessment Your own assessment Dealing with your feelings and reactions Dealing with your feelings and reactions What to do if you don’t get the job What to do if you don’t get the job

12. THANKS! For more information about Employment Skills Program please call CIWA (403)263-4414 ext. 118 Silvia Vidal Manager Marlee Cossar- Employment Counsellor ext 117 Tatiana Oshchepkova- Employment Counsellor ext 155