1. Project Initiation The Truths of Management R. J. Monson, Ph.D.

2. Why bother getting to know other people? Introductions Introductions Interactions Interactions Communications Communications Perspective Perspective Relationship development Relationship development Systems interaction Systems interaction

3. What is the biggest problem on your teams? Communications Communications Interactions Interactions Hidden agendas Hidden agendas Perspectives not aligning Perspectives not aligning Attitudes Attitudes ??? ??? Productivity

4. Simple management How much productivity can you expect from a person in a single day? How much productivity can you expect from a person in a single day? It Depends

5. Truths of Management 1. It Depends

6. What are the people all about? Job satisfaction is the key Job satisfaction is the key –Attitudes and Actions – We must be able to predict behaviors and influence them –Job Satisfaction and Individual Behaviors How do we get the people on the team? How do we get the people on the team? How do we get predictability? How do we get predictability? Common Understanding

7. We need a common understanding What constitutes a project? What constitutes a project? –What are you going to do? –How long will it take? –What will it cost? The triple constraint: The triple constraint: –Specification, Schedule and Budget –Typically you get to pick two, the third is implied What do people want from you?

8. Your personal performance When your boss asks for a recommendation, what do they want / need? When your boss asks for a recommendation, what do they want / need? Do they teach us this in school?

9. Personal performance Why do people leave term papers for the last night? Why do people leave term papers for the last night? Do they teach us about project management in school? Do they teach us about project management in school? It is all about efficiency! It is all about efficiency! Minimize the inputs to maximize the outputs Minimize the inputs to maximize the outputs What makes success?

10. Success in PM What makes you successful in project management? What makes you successful in project management? –We can miss Spec, Schedule and Budget and still succeed –We can make Spec, Schedule and Budget and still fail What is it your Boss wants from you? What is it your Boss wants from you? Truth 2

11. Truths of Management 1. It Depends 2. Do what you said you would do

12. How do we do this? We need a focus We need a focus We need a plan We need a plan We need courage We need courage Why do we get unrealistic?

13. Requirements Why do we continue to get unrealistic demands? Why do we continue to get unrealistic demands? –Specification –Schedule –Budget We are not building trust, we are not being proactive We are not building trust, we are not being proactive Truth 3

14. Truths of Management 1. It Depends 2. Do what you said you would do 3. Your Boss does not want to hear what your Boss wants to hear - Tell the truth

15. What is the end result? We will get exactly what we deserve if we do not adhere to Truth #2 or to Truth #3 We will get exactly what we deserve if we do not adhere to Truth #2 or to Truth #3 Unrealistic expectations realized create more unrealistic expectations Unrealistic expectations realized create more unrealistic expectations We are rewarding their behavior We are rewarding their behavior Truth 4

16. Truths of Management 1. It depends 2. Do what you said you would do 3. Tell the Truth 4. You get what you reward Definitions

17. Definitions Project Management is the ability to create the impression of systematic and organized movements toward a goal, when in fact it is primarily due to dumb luck Project Management is the ability to create the impression of systematic and organized movements toward a goal, when in fact it is primarily due to dumb luck

18. Definitions Project Management is the planning, organizing, directing and controlling of company resources for a relatively short term objective that has been established to complete specific goals and objectives Project Management is the planning, organizing, directing and controlling of company resources for a relatively short term objective that has been established to complete specific goals and objectives

19. Definitions Project Management is the science of utilizing company assets to achieve a specific goal, and the art of simultaneously creating the illusion of simplicity and harmony Project Management is the science of utilizing company assets to achieve a specific goal, and the art of simultaneously creating the illusion of simplicity and harmony

20. What must be our fundamental focus? Focus on the people Focus on the people Help them to choose the right solution Help them to choose the right solution Make it easier for them to make the harder decisions Make it easier for them to make the harder decisions Ultimately make it easier for yourself when you can better predict their behaviors Ultimately make it easier for yourself when you can better predict their behaviors

21. Truths of Management 1. It depends 2. Do what you said you would do 3. Tell the Truth 4. You get what you reward 5. Enable people to make the right choices

22. CooperateCompeteCooperateCompete 012-$0 111-$550$50 210-$500$100 39-$450$150 48-$400$200 57-$350$250 66-$300$300 75-$250$350 84-$200$400 93-$150$450 102-$100$500 111-$50$550 120$50- RoundMultiple11 21 31 43 51 61 75 81 91 1010

23. CooperateCompeteCooperateCompete 011-$0 110-$500$50 29-$450$100 38-$400$150 47-$350$200 56-$300$250 65-$250$300 74-$200$350 83-$150$400 92-$100$450 101-$50$500 110$50-RoundMultiple11 21 31 43 51 61 75 81 91 1010

24. CooperateCompeteCooperateCompete 010-$0 19-$450$50 28-$400$100 37-$350$150 46-$300$200 55-$250$250 64-$200$300 73-$150$350 82-$100$400 91-$50$450 100$50-RoundMultiple11 21 31 43 51 61 75 81 91 1010

25. CooperateCompeteCooperateCompete 09-$0 18-$400$50 27-$350$100 36-$300$150 45-$250$200 54-$200$250 63-$150$300 72-$100$350 81-$50$400 90$50- RoundMultiple11 21 31 43 51 61 75 81 91 1010

26. CooperateCompeteCooperateCompete 08-$0 17-$350$50 26-$300$100 35-$250$150 44-$200$200 53-$150$250 62-$100$300 71-$50$350 80$50- RoundMultiple11 21 31 43 51 61 75 81 91 1010

27. CooperateCompeteCooperateCompete 07-$0 16-$300$50 25-$250$100 34-$200$150 43-$150$200 52-$100$250 61-$50$300 70$50- RoundMultiple11 21 31 43 51 61 75 81 91 1010

28. CooperateCompeteCooperateCompete 06-$0 15-$250$50 24-$200$100 33-$150$150 42-$100$200 51-$50$250 60$50- RoundMultiple11 21 31 43 51 61 75 81 91 1010

29. CooperateCompeteCooperateCompete 05-$0 14-$200$50 23-$150$100 32-$100$150 41-$50$200 50$50- RoundMultiple11 21 31 43 51 61 75 81 91 1010

30. Values achievementambitionassertivenessauthoritybeautycaringcleanlinesscommitmentcompassionconfidenceconsiderationcooperationcouragecourtesycreativitydetachmentdeterminationdiligenceenthusiasmexcellencefamilyflexibilityforgiveness freedomfriendlinessgenerositygentlenessgivingglamourhelpfulnesshonestyhonorhumilityidealismintegrityjoyfulnessjusticekindnessloveloyaltymoderationmodestynatureorderlinesspatiencepeacefulnessperseverancepopularitypowerpurposefulnessrecognitionreliabilityrespectresponsibilityrighteousnesssecurityself-disciplineservicespiritualitystatustactthankfulnesstolerancetrustworthinesstruthunderstandingunitywealth

31. Rhetoric Logos Logos –Logical arguments Pathos Pathos –Emotional arguments Ethos Ethos –Ethical arguments

32. Rhetoric Logos Logos –Logical arguments –Business Purpose Pathos Pathos –Emotional arguments –Mission Statement Ethos Ethos –Ethical arguments –Values Statement

33. Fast Food Restaurant Our values are focused on providing predictable food to people conveniently. Our values are focused on providing predictable food to people conveniently. Values Statement: We will provide meals to our patrons that are consistent in taste and delivery. Values Statement: We will provide meals to our patrons that are consistent in taste and delivery. Mission Statement: We will provide meals consistent with our meal production process within a period of three minutes from order to delivery. Mission Statement: We will provide meals consistent with our meal production process within a period of three minutes from order to delivery. Business Purpose: By providing consistent meals in a rapid delivery format we will maintain and increase our customer base. Business Purpose: By providing consistent meals in a rapid delivery format we will maintain and increase our customer base.