2. Our Customers: Construction & Infrastructure Online business Sports Channel Logistics Mass Media & Entertainment IT & Consulting

3. More to go:

4. What our Customers say about us: Kayako has positively and profoundly impacted how we interact with our customers From the day we started talking with Kayako, we realized that they share the same passion for Customer Wow as we do. Kayako has everything in the right place and everything makes sense. Kayako actively helps us to keep on top of things and provide timely responses to our users Kayako allows us to more effectively manage, monitor and deliver customer support

5. What WE do: Helpdesk It is a software that ensures that all the customer issues are resolved in a timely and an orderly manner and does not allow any clients’ data to be lost.

6. Products & Technology Kayako Resolve – It is the email/ticket management software. Kayako Engage – It is the chat and phone management software. Kayako Fusion – It is the combination of both Resolve and Engage. Products:

7. Technology: Supporting Architecture: LAMP/WAMP Programming Language: PHP, JAVA, HTML, AJAX Database: MySQL Technology and backend (SaaS): Linux

8. Our Solutions or Product Flavours: On-demand (our fully-managed, secure SaaS platform) SaaS: Software As A Service (Kayako Cloud) Software is hosted on Kayako servers, managed by Kayako engineers. Download (host the product on your own web server) We provide the software product files. Software is installed over customers servers.

9. Software Functionality/Workflow:

10. Thank you.