1. CISB594 – Business Intelligence Introduction

2. What will we look at today Lecturer Learning Outcomes Course Structure Materials Reference Texts Assessments Expectations Rules and Regulations CISB594 – Business Intelligence

3. Your Lecturer Name:Rohaini Ramli Name:Rohaini Ramli Contact:603-8921 2020 ext 2343 Contact:603-8921 2020 ext 2343rohaini@uniten.edu.my Office:BW-4-C16 Office:BW-4-C16 CoIT Building Office Hour:9am to 5pm (Consultation by appointment only) Office Hour:9am to 5pm (Consultation by appointment only) CISB594 – Business Intelligence

4. Objectives At the end of this course, you should be able to: – Explain the importance of business intelligence in contributing to the delivery of business value and competitiveness in modern organizations – Explain the role of data warehouses in decision support, its administration and security issues – Describe the importance of business analytic (BA) and Data Visualization in organizations – Describe data mining and its benefits to organization – Critically discuss the nature of business performance management (BPM) CISB594 – Business Intelligence

5. Course Structure WEEK 1 (July 5 th ) Introduction to module 2-3 (July 12th, July 19th) Introduction to Business Intelligence An overview An overview Framework for BI Framework for BI Changing business environments and computerized decision support Changing business environments and computerized decision support Major theories and characteristics of BI Major theories and characteristics of BI 4-5 (July 26 th, Aug 2 nd ) Data Warehousing Definition and concept Definition and concept Architectures Architectures Data integration and the extraction, transformation and Load Processes Data integration and the extraction, transformation and Load Processes 6-7 (Aug 9 th, Aug 16 th ) Business Analytics and Data Visualization An overview of BA An overview of BA Online Analytical Processing (OLAP) Online Analytical Processing (OLAP) Data visualization Data visualization CISB594 – Business Intelligence

6. Course Structure WEEK 8-9 (Aug 23 rd, Aug 30 th ) Data, Text and Web Mining Concepts and applications Concepts and applications Techniques and Tools Techniques and Tools Project Processes Project Processes 10-12 (Sept 13th, Sept 20 th, Sept 27 th ) Business Performance Management BPM Overview BPM Overview Performance measurements Performance measurements Methodologies Methodologies Architecture and applications in business Architecture and applications in business Performance Dashboards Performance Dashboards Business Activity Monitoring (BAM) Business Activity Monitoring (BAM) 13-14 (Oct 4 th, Oct 11 th ) Revision and Presentation CISB594 – Business Intelligence

7. Assessments Group Assignments (40%) Test (10%) Final Exam (50%) CISB594 – Business Intelligence

8. Reference Text CISB594 – Business Intelligence

9. Materials All materials and assignment questions are available at metalab.uniten.edu.my/~rohaini/CISB594 CISB594 – Business Intelligence

10. Context of this module BI Work/Industry Final Year Project Any Further IS / Development Work MIS SAD Any System Development Work CISB594 – Business Intelligence

11. General Learning Outcomes Intellectual skills Intellectual skills Communication Communication Teamworking Teamworking Problem Solving Problem Solving CISB594 – Business Intelligence

12. What is expected of you Critical reflection Critical reflection – Tertiary education work demands higher level thinking Literature & other media review Literature & other media review – Multiple inputs - from many disciplines, with correct referencing (academic writing) – Avoiding plagiarism, take note of citations & references Peer Walkthroughs Peer Walkthroughs – Excellence comes from interaction & sharing Practical evaluation and design work Practical evaluation and design work – Learning by Doing Work Code Work Code CISB594 – Business Intelligence

13. What is expected of you Behavioral Code Punctuality Punctuality Electrical devices/Mobile phones Electrical devices/Mobile phones Adherence to UNITEN rules & regulations Adherence to UNITEN rules & regulations Timely submission of assignments / projects Timely submission of assignments / projects CISB594 – Business Intelligence

14. Rules and Regulations Students are advised to attend their class punctually. Any student who arrives to the class 30 minutes after the class had started and without any valid reason, is considered absent. Any student, who left the class after he/she had signed the attendance without valid reason OR without the awareness of the lecturer, is considered absent. Signing the attendance on behalf of other students who are absent from classes - both students are considered absent and the College reserves the rights to raise warning letter against both students. CISB594 – Business Intelligence

15. Rules and Regulations Any late submission of assignment without advance approval from the lecturer, medical receipt and doctor’s letter (in case of medical issue) or government documents, will result in marks deduction from the assignment award marks where the deduction is 10 marks per day late. (The deduction is inclusive of weekends and public holiday). Students are NOT allowed to be absent from any test since it is an important component of the coursework. Any absenteeism without advance approval from the lecturer, medical receipt and doctor’s letter (in case of medical issue) or government documents, will result in ZERO marks for the component and the College reserves the rights NOT to entertain any appeal. CISB594 – Business Intelligence

16. Rules and Regulations Students are advised to set the mobile phone to silent mode. Emergency phone calls are to be made/taken outside the classroom. It is important to maintain a good percentage of attendance. According to the University rules & regulations, the University reserves the right to bar students from sitting for their final exam if they do not fulfill the necessary attendance requirement. (80%) CISB594 – Business Intelligence

17. Rules and Regulations Students are advised to adhere to the University rules and regulations Students are NOT allowed to plagiarize in any of the assessments (Assignments, Tests and Final exam), the College reserves the rights to take disciplinary action against the student(s) if found to have plagiarized in the assessments. Students are required to update their contact information with through their advisors/administrative staff. CISB594 – Business Intelligence

18. What support is available for you Face-to-face Meeting (through prior appointment) Face-to-face Meeting (through prior appointment) Email – to lecturer’s email address Email – to lecturer’s email address UNITEN metalab UNITEN metalab Library Resources Library Resources Internet Resources Internet Resources CISB594 – Business Intelligence

19. Your task today Task 1 Use Microsoft Word to prepare an essay about yourself Your essay should include not less than 500 words which includes the following details: – Your name, age, origin, previous education, your photo – Your hobby, aspiration – Your family and your hometown – A picture of your favourite spot here at UNITEN, explain rohaini@uniten.edu.my Save your presentation using the name format CISB594yourname (e.g. CISB594rohainiramli.docx). Completed essay is to be sent to rohaini@uniten.edu.my by Wednesday 7 th July 2010. The title of your email should be CISB594your name. Task 2 Conduct a small individual research on the definition of Business Intelligence CISB594 – Business Intelligence