1. ORACLE OPEN WORLD CONFERENCE September 2014 Carrie Hollack Chair OHUG Retail/Service/Hospitality SIG

2. 2 Agenda Introductions Human Resources & Talent Compensation & Benefits Payroll, Time & Labor

3. 3 Introductions Name Company Application(s) and Version(s) Have you been to this SIG before? Special topics of interest Source: Images and hand drawn elements available at http://photoshare/powerpoint/main.php

4. Please join our SIG on OHUG.org From top menu:

5. Click: Join this SIG If you already are a member “Join” button will say this instead: Please join our SIG on OHUG.org

6. Human Resources Talent Acquisition and On-boarding Applicant tracking, background checks, drug screening, E-Verify Managing volume of hires, rehires transfers and terminations Centralized vs. decentralized Non-exempt vs. exempt, part-time vs. full-time: impact to PTO, benefits, pay Online access to information with a non-technical workforce Third-party integrations Retail/Service/Hospitality SIG

7. Compensation and Benefits Compensation planning and management Challenges for diverse/seasonal workforce Open Enrollment approach – self service, enrollment company, paper Legislative changes (Health Care Reform, etc.) Eligibility driven by Measurement Periods and Hours Worked/Paid Tracking hours to drive benefit eligibility Managing Stability Periods for how long an employee must remain enrolled Retail/Service/Hospitality SIG

8. Payroll/Time & Labor What time tracking systems are used? Pluses and minuses? Biometric? Badges? Best practices or challenges with time tracking, labor scheduling and managing overtime usage Workforce reporting Managing overtime rules in varied jurisdictions Garnishment processing challenges Retail/Service/Hospitality SIG

9. Wrap up Feedback Suggestions Remember to join our SIG at OHUG.org

10. 10 Want more info Ask me – now or later! Carrie Hollack carrie.hollack@nordstrom.com Text 206-618-7377