1. An introduction to the Care Act Learning and Development Programme Staffordshire Managers Quality Network Forum Olivia Redgrave, Area Officer, Skills for Care

2. The Care Act 20142014  Implementation of the Act will have significant implications for the adult social care workforce in England  Skills for Care commissioned to deliver: −Workforce Capacity Planning Programme −Learning and Development Programme  Other tools and products: CareBillReform@local.gov.uk CareBillReform@local.gov.uk Workforce – capacity and capability

3. The Brief Key areas of the Care Act changes For use by skilled local people who know their workforce, organisation and its policies To complement local expertise and good workforce planning These materials alone will not bring about the culture change underlying the Care Act Materials for all organisations, all roles and all levels

4. The overall structure Starting point Anyone who needs to navigate the whole suite L&D planners Self directed learners The Guide Aimed to deliver a broad base of information Individuals with a strategic brief or a need to know about the Act but without need for detailed technical information Brief or Overview Materials Detailed information referenced to the legislation Individuals with leadership, professional, or financial responsibilities for implementation Technical Expertise Activities and materials to stimulate discussion and learning L&D Planners Self-directed learners Frontline workers Learning and Reference Materials

5. Materials Not a single training course but a ‘pick and mix’ set of materials for use with a range of people. The materials cover the Act, the regulations and the guidance and focus on key changes introduced by the Act These are resources, rather than an ‘off the peg’ training pack: You can adapt, alter and amend them They can be customised for use by a range of organisations They can be used with a variety of people who may need to have a different set of skills for implementing the Act What are the materials about and who are they for?

6. Coverage and content Introduction and overview to the Act Information and advice First contact and identifying needs Charging and financial assessment Care and Support Planning Transitions Partnerships and integration

7. Types of materials under each topic Topic: Information and Advice SlidesWorkbookHandouts

8. PowerPoint slides The basis of the materials are sets of PowerPoint slides that come in three formats 1.For most areas there is a short, overview set of slides that summarise the topic area

9. PowerPoint slides The basis of the materials are sets of PowerPoint slides that come in three formats 2.For most areas there is a slide show version of the overview with embedded audio

10. PowerPoint slides 3.For all areas there are longer sets of slides that covers the topic area in greater detail, and include facilitators’ notes The basis of the materials are sets of PowerPoint slides that come in three formats

11. Workbooks Accompany the slides offering a more detailed discussion and analysis of the statutory guidance Include exercises, suggested group discussions, points of reflection and scenarios that facilitators can use when designing a learning programme Can also be used by individuals who wish to learn more about a topic area

12. Links to resources The workbooks give links to key resources, suggest (linked) handouts that could be used in a learning programme, and consider strategic implications

13. Other materials Glossary – the workbooks identify key words, related to each topic area, and a definition of those is given in the glossary Summary sheets – summarise the key ‘must dos’ for each topic area Animated video – there is an animated video that gives a short introduction to the Act as a whole Fact sheets and handouts – handouts that cover more detail of particular topic areas and/or that could be used in learning programmes Video clips - people from different organisations talking about how they think the Care Act may influence them, their organisations and the people they work with In addition to the slides and workbooks there are other learning materials

14. Other materials Care Act animation Impact on Residential Care video Information and Advice video

15. Using the materials 1.Pick and mix nature of the materials 2.Use for different audiences 3.Use by individuals or for training events I am going to demonstrate 3 key aspects:

16. Use for different audiences You could:  Deliver Introductory training based on the long version of the Introduction and Overview slides. The training event could involve group discussions and exercises taken from the Introduction and overview workbook  Facilitate access to the narrated versions of the slides for Information & Advice, First Contact & Identifying Needs and Care and Support Planning topics. Ask people to watch these and think about some of the reflective questions in the workbooks  Then run a series of ongoing themed workshops where people have the opportunity to discuss the case studies, problem solve and action plan Example 1 A team of social workers or other front line workers

17. Example 2 You could:  Deliver a series of 2 hour sessions (one for each topic). The sessions could consist of a short presentation based on the overview slides followed by detailed discussions about the strategic implications using some of the questions in the workbooks to structure the discussion  Once all the topics had been covered you could hold an action planning workshop that supports strategic managers to consider the implications discussed at the previous sessions and helps them to think through the links and overlaps. You could finish this session by action planning next steps using the action planning template Leaders and other strategic managers

18. Example 3 You could:  Use the narrated version of the Introduction and Overview slides at a provider forum  You could provide further information by compiling a pack of the summary sheets for each topic for providers to take away  You could make them aware of the materials that are available on the website. You could recommend that they work through the workbooks if they wish to develop a deeper understanding of any of the topics Briefing provider organisations

19. How would you use them? Thinking about the range of materials:  What do you need to do before deciding who to use the materials with?  Which roles in the workforce might you use which materials with and why? Making use of the suite of materials