1. Waitlisting in Banner 8 Bob Hughes Application Support Manager North Orange County Community College District Eric Raznick Director, Information Technology Services (Senior Consultant, Strata Information Group) San Mateo County Community College District

2. Waitlisting - Agenda Waitlist overview Setting up the forms View as a Student, Faculty and Staff Experiences at North Orange and San Mateo Lessons learned

3. Waitlisting Overview Each course can have a WL from 0 – 999 Rules can be configured to check for pre-reqs, duplicates, links, time-conflicts, etc. Students are notified by email when they reach the top of a list and a seat is available. If the student does not respond within the specified time, they are moved off the list. Faculty can view the WL from SSB Banner

4. Setting up Waitlisting STVRSTS

5. Setting up Waitlisting SFARSTS

6. Setting up Waitlisting SOAWLTC

11. Setting up Waitlisting SSASECT

12. Creating Waitlist email GTVLETR

13. Setting up Waitlisting SOAELTL

14. Setting up Waitlisting SOAELTR

15. Monitoring Waitlisting SFIWLNT

16. Monitoring Waitlisting SFAWLPR

17. Setting up Waitlisting (North Orange letter), You requested to be waitlisted for. A seat is now available. You must officially register for this class no later than. If you receive this notification less than 48 hours before the first day of instruction, return to myGateway and officially add this class no later than midnight prior to the first day of class. Access myGateway and go to 'Registration Tools'. Select 'Add or Drop Classes' and choose the term 'Fall 2010 Cypress/Fullerton College'. Click the down arrow beside this class and change your status from 'Waitlisted' to 'Registered-Web'. Click on the buttons 'Confirm Your Choices' and 'Complete Registration'. The required enrollment fees are due immediately. If no action is taken, the seat will then be offered to the next student on the waitlist. Do not respond to this system generated email. For more registration information, access the Class Schedule at www.cypresscollege.edu OR www.fullcoll.edu. www.cypresscollege.eduwww.fullcoll.edu

18. Setting up Waitlisting (San Mateo letter) Dear XXXX, You have been moved to the top of the waitlist for (CRN) 40681, CAOT 201 and there is now an open space. You must register within 72 hours from the time this message was sent to secure your space in this class. Failure to do so will cause you to be removed from the waitlist. If you wish to register, follow these steps: 1. Go to https://websmart.smccd.edu 2. Log in to WebSMART 3. Go to Registration - Add/Drop Classes 4. Select Term and click on Submit 5. Select "Register" in the Action Box for this CRN 6. Click the "Submit Changes" button For more information, go to WebSMART and click on the waitlist FAQ link. If you do not want to register in this class, follow these steps: 1. Go to https://websmart.smccd.edu 2. Log in to WebSMART 3. Go to Registration - Add/Drop Classes 4. Select Term and click on Submit 5. Select "Drop Class" in the Action Box for this CRN 6. Click the "Submit Changes" button Do not reply to this automated email. If you have questions or concerns about your course registration please contact the Admissions and Records offices on your campus. - Skyline College skyadmissions@smccd.edu - College of San Mateo csmadmission@smccd.edu - Canada College canadaadmissions@smccd.edu https://websmart.smccd.edu skyadmissions@smccd.educsmadmission@smccd.educanadaadmissions@smccd.edu

19. Batch Jobs SFRBWLP – Sends waitlist emails and expires old ones. SFPWAIT – Purge waitlist registrations SFRWLRO – Re-order WL priority SSRASTZ – Sets maximum enrollment to current and forces registration to WL

20. What the Student Sees (San Mateo CCD)

26. What the Instructor Sees (San Mateo CCD)

28. Student View at North Orange

30. (Pending Status)

31. Student View at North Orange

33. Problem with Yahoo email; developed process to send announcement to portal when waitlist notification email is generated.

34. Student View at North Orange

36. Faculty View at North Orange We’ve used the ‘Antelope Valley’ attendance roster (PDF) for years. Waitlist students were added to the bottom of the roster in waitlist order.

37. Waitlist Reports at North Orange

39. Waitlist ‘DO’ Report Waitlist ‘WW’ Report Waitlist after CRN Start Date Waitlist Expiration by Banner ID Waitlist Info by CRN Waitlist Purge Report Waitlisted & Registered for same Subj/Crse

40. Wait listing - Lessons Learned Drop students from waitlist before canceling a class! Be careful when you clone your production database. Do not “give away” seats when you have students on a waitlist.

41. Wait listing - Lessons Learned Waitlists and Add Codes don’t play well together – Add codes used as ‘permit to register’ before term Beware the ‘Waitlist Drop’ issue – Students get assessed fees for using the incorrect code Beware the ‘No Notice’ period Instructors either love it or hate it

42. Satisfied Customer! Bless you! The Wait List worked like a charm! I e-mailed the first 4 people on the wait list a few days before class met and advised them to come to class in case I had no shows. For the most part, I was able to admit them (took a few above seat count plus had a couple no- shows). I posted a notice on my door informing students that the class was full and that I had already admitted the students on the wait list and I asked them not to disturb the class. I was able to actually make use of the class time- not have to spend it blocking the door or arguing with angry students. We all feel for their predicament but we have to attend to those who are in our class and give them the instruction they expect and deserve. Thanks for making that possible!!!!!

43. Questions…. Our contact info: Bob Hughes rhughes@nocccd.edu Eric Raznick raznick@smccd.edu