1. NGO workforce development

3. Blueprint II Outcomes-oriented population with life course approach Systems of care: people-centred, timely, responsive and relevant

4. Strengthening the Workforce Sufficient numbers Appropriate capabilities Reflect population Appropriate education,training & supervision People are valued & supported Jobs are rewarding

5. Competencies Working in partnership with service users & whanau Cultural competence Wellness planning Brief psychological therapies or MI Trauma informed service delivery Work collaboratively

6. Priorities – some themes Enhancing understanding of service user perspective – service user led training Co-existing problems- mental health, addiction, intellectual disability Building capability to respond to physical health issues Supporting self management & recovery

7. Priorities – some themes Support for work, housing, social inclusion Use of information Measures for quality and productivity Embed Let’s get real National workforce plan

8. The next wave - 2020 Doubling demand 30-40% increase in resource Prevalence for mh not necessarily increase yet likely for addiction Double access to more balanced mix of population

9. What’s ahead Workforce centres ◦Joint planning ◦Specific population activities

10. How do we do this? Identifying opportunities for shared work Context of organisational development ◦Why, what and how? Opportunities for collaborating and partnering National, district and local approaches

11. Collaborating Continuum CoexistenceCommunicationCooperation Co-ordination and Collaboration Partnership Self Reliance No formal communication Policies & services developed in isolation Autonomy emphasised May have common concerns Shared Information Informal meetings e.g. web exchanges Irregular exchange of practices Autonomy retained Getting together on common interests Shared Resources Formal e.g. face-to- face meetings Regular exchange of staff, info, practices Autonomy reduced Getting together on common projects Shared Work Sharing on a regular formal basis Regular exchanges & specific undertakings Autonomy further reduced Working together on shared projects Shared Responsibility Formal partnerships Working together to common goals Shared policies & or practices and work plan Shared risks and benefits Balancing organisational and partnership interests Adapted by Trish Hall, Thought Partners from: Eppel, E.; Gill, D.; Lips, M.; Ryan B. (July 2008). Better Connected Services for Kiwis. Institute of Policy Studies, Victoria University of Wellington.

12. Mid Central approach

13. Strategic Areas Workforce Development Let’s get real and Co-existing Centralised learning and development Problems Project integrated calendar Supervision MidCentral Community Workforce Survey Career Pathway Three year workforce development plan Sector Development Stepped-care continuumIntegration with hospital based services Shared-care plansShared-care arrangements Organisational Development Outcome measurementService evaluation Information-system planningBack-office support Ethical decision frameworkParticipating in design of contracts Leadership Development Influencing policyChange management Collaborative practiceRecognised leader

14. Workforce planning Right people Right time Right place Doing the right thing Promote natural supports

15. How do we develop our workforce and services? ◦Plan future services ◦Analyse current workforce ◦Workforce competencies ◦Assess future workforce ◦Recruitment and retention ◦Organisational development ◦Labour markets ◦Education and training supply ◦Address gaps in research and evaluation

16. What do we have? PRIMHD information KPI information Outcomes measurement tools Let’s get real Evaluation data & information Service user and staff satisfaction survey Stakeholder feedback

17. What doesn’t get measured doesn’t get managed

18. What will success look like…? Let’s get real Rising to the Challenge ………..

19. Strengthening the Workforce Sufficient numbers Appropriate capabilities Reflect population Appropriate education,training & supervision People are valued & supported Jobs are rewarding

20. Competencies Working in partnership with service users & whanau Cultural competence Wellness planning Brief psychological therapies or MI Trauma informed service delivery Work collaboratively