1. Five Year Strategy 2003 - 2008

2. BIFM objectives A Stakeholders Represent and promote the interests of members and the wider FM community. Promote participation and collaboration to develop FM Excellence. Promote an effective relationship with Government and key bodies, here and abroad, to enhance the contribution made by FM to broader business, economic, society, environmental and quality of life issues. B Services & Benefits Develop best of class services and benefits for members. Promote networking, events, training, research and access to knowledge - as an aid to continuing professional development. Promote a national and international qualification and standards framework for FMs and a code of conduct. C e-Institute Develop BIFM as a best of class, online Institute. D Governance & Management Establish a reputation for excellent governance, management and communication as the leading professional FM Institute.

3. Five Year Strategy 2003 - 2008 Part A Stakeholders Part B Benefits & Services Part C e-Institute Part D Governance & Management

4. Part A Stakeholders 1. Represent and promote the interests of members and the wider FM community 1. Promote participation and collaboration to develop FM excellence 2. Promote an effective relationship with Government and key bodies, here and abroad, to enhance the contribution made by FM to broader business, economic, society, environmental and quality of life issues. A1Generate a range of benefits and services to attract and retain all classes of membership. A2Aim to double the membership to 15000 by 2008. A3Develop and sustain a strategy to meet the needs of corporate organisations, engaging with them to influence and shape the profession. A4Develop and sustain a regional structure that supports members at a local level. A5An appropriate organisational structure to meet the needs of the various interests within the membership. A6Develop and sustain collaborative relationships with other FM interest groups, government agencies and professional organisations. A7Develop a strategy to manage relationships between BIFM and its stakeholders.

5. Part B Benefits & Services 1.Develop best of class services and benefits for members 2.Promote networking, events, training, research and access to knowledge, as an aid to continuing professional development 3.Promote a national and international qualification and standards framework for FMs and a code of conduct. B1Sustain an ongoing programme of appropriate activities and events to enable FMs to network and share knowledge. B2Develop and sustain a strategy that promotes collaboration to provide access to knowledge, research and innovation. B3Influence and contribute to the development of national and international FM standards B4Develop and sustain an accreditation scheme for FM excellence that achieves national and international recognition B5 Develop and sustain a professional development framework that supports the needs of the FM profession and industry. B6Develop a strategy to promote a professionally qualified workforce in facilities management. B7Sustain our position as the market leader for FM training. B8Collaborate on the development of e-learning opportunities.

6. Part C e-Institute 1.Develop BIFM as a best of class, online Institute C1 Develop and sustain an e-Portal delivering full membership functionality

7. Part D Governance & Management 1.Establish a reputation for excellent governance, management and communication as the leading professional FM Institute D1To be recognised as the pre-eminent professional institute for facilities management D2Establish reputation as an excellent communicator to our members and the outside world D3Develop and sustain a flexible and relevant information and publication strategy. D4Optimise the contribution made by HO and promote improvements in operational cost effectiveness. D5Secure and sustain IIP accreditation D6Sustain and enhance BIFM financial position to enable the Institute to discharge its responsibilities to its members D7Optimise the use of external funding to support the aims and objectives of the Institute. Develop and sustain an appropriate organisational structure to support the aims and objectives of the Institute. D8Promote excellent governance to match or exceed best of class membership organisations and professional bodies D9Develop and sustain an appropriate risk management strategy to achieve the objectives of the Institute.