2. Zen Cart is a free, user-friendly, open source shopping cart system, that allows you to create an online e- commerce store for selling your goods and services. It is written in PHP and requires a MySQL database to work. The software is designed to cater specifically to the requirements of store owners and shoppers. Zen Cart is free What is Zen Cart?

3. Allows customers to shop your store 24 hours a day, 7 days a week, 365+ days a year! Easily keep your product/catalog Product Customization through Attributes Simple Checkout Process Multiple Payment Options Multiple Shipping Options Multiple Languages, Currencies and Taxes Wide Array of Marketing Tools Advanced Pricing Options Order Total Calculation Order Management Custom Look-and-Feel Features of Zen Cart

4. Zen Cart is divided into two areas: Store Front Admin Console Store Quick Tour

5. A Typical Shopping Flow Home page 2 1 Product Info page 3 Shopping Cart page 4 Log In/Sign Up page 5 Delivery information page 6 Payment info page Order Confirmation page 7 Checkout success page 9 My Account Information page 8

7. Objectives In this lesson you shall: Understand how the different pieces of location information (i.e. Countries, Zones and Zone Definitions) are used together to determine the taxes, shipping and payment charges that a customer incurs. Configure Countries information. Configure Zones information. Configure Zone Definitions information. Specify your Store Location.

8. Categories of Location Location is divided into three categories in Zen Cart: Countries Zones Zones Definition

9. countries Zen Cart comes with a complete set of countries in the Database You might have to remove some countries ISO Country Codes These are internationally recognized abbreviations of country codes according to the ISO-3166 standard. ISO-3166 Standard defines both two-letter and three-letters codes for different countries in the world. Zen Cart uses both the ISO Code (2) and ISO Code (3)

10. Address Formats Used in Different Countries Each country defines a fixed format for their addresses This address format is available via the post office of each country Zen Cart comes with a default of six address formats

11. Address format patterns used in Zen Cart Address Format Pattern Default Countries Affected Address Format Examples 1 $firstname $lastname $streets $city, $postcode $statecomma$country All other countries not stated below. James Logan 496 Victoria Street Sydney, 2010 New South Wales, Australia 2 $firstname $lastname $streets $city, $state $postcode $country United States John Doe 123 Magnolia Street Dallas, TX 55803-0034 United States 3 $firstname $lastname $streets $city $postcode - $statecomma$country SpainMartina Gonzalez General Castanos, 86 Barcelona 08003 – Barcelona, Spain

12. Address format patterns used in Zen Cart (continue) Address Format Pattern Default Countries Affected Address Format Examples 4 $firstname $lastname $streets $city ($postcode) $country SingaporeSingapore John Low 16 Whampoa Drive Singapore (260042) Singapore 5 $firstname $lastname $streets $postcode $city $country Austria, Germany Germany Heidi Kohler Lentzeallee 194 14195 Berlin Germany 6 $firstname $lastname $streets $city $state $postcode $country United KingdomKingdom James Watson 1 St. Georges Business Centre Portsmouth PO1 3AX United Kingdom

13. Zones Zones are defined as geographical regions within a country Zen Cart comes with a default set of zones configured for the following countries: Australia, Austria, Canada, Germany, Palau, Spain, Switzerland and United States. Purpose of Zones to allow you to fine-tune your shipping, payment and tax charges based on Zone information. Adding a Zone

14. Zone Definitions A Zone Definition is a logical grouping of zones A Zone Definition can cover a small area such as a State in a country (e.g. Paris) or several countries in a federation (e.g. European Union). Purpose of Zone Definitions: Zone Definition allows you to restrict a shipping or payment option only to customers from a specific area in the world. Similarly, you can use a Zone Definition to specify a specific tax rate for customers from a specific location in the world. Adding a Zone Definition

15. Specifying Your Store Location You need to provide Zen Cart with details of where you are located This is because Zen Cart may need this information to determine how certain charges are to be calculated To specify your store location

16. Summary Location information provides the basis for you to specify shipping, payment and tax rules A slight misconfiguration here could affect the charges that a customer should pay for your product or service; ultimately it might hurt your revenue and possibly your reputation.

18. Objectives We shall : Specify your store contact information. See how your store information is displayed in your online store. See how your store information is displayed in printable documents generated by your store. See how your store information is displayed in emails sent to customers

19. Specifying Store Contact Information Research has shown that customers prefer to deal with businesses that display their contact information prominently To specify your store's contact information for online and printed documents:

20. Store Contact Information Displayed Online Your store contact information is available in the following places online: Contact Us page. Order Confirmation page if Check/Money Order payment option chosen by customer.

21. Contact Us Page To view your store's contact information in the Contact Us page, go to your Store Front and click on Contact Us from the Information side-box.

22. Store Contact Information Displayed in Printable Documents Your store's contact information will also appear in the following printable documents – invoices and packing slips.

23. Invoices Your store contact information will be displayed on the top-left corner of an invoice

24. Packing Slips Similarly, your store contact information will also be displayed on the top-left corner of a packing slip.

25. Store Information Appearing in Emails Contact information presented in emails sent out from your store will only contain the store name and store owner‘s As shown in the following sample screen shot.

27. Summary Your contact information is available through several mediums: online store, printed documents and in emails. Always keep your contact information updated as it is important for the image and credibility of your business.

29. Objectives We shall : Add new currencies to your Zen Cart store. Update currency exchange rates in real-time. Specify the default currency for your store

30. The Currencies Screen All currency configurations in Zen Cart are configured via the Currencies screen. To access this screen, click on Localization > Currencies US dollar is the default currency has a value of 1.00000000 All other currencies will be relative to this currency when specifying the exchange rate. To add a new currency:

31. Updating Exchange Rates in Real- Time To update your currency to the latest exchange rates, you click on the update currencies button in the Currencies screen. Zen Cart will immediately fetch the latest exchange rates from http://www.oanda.com. If this site is down or the exchange rates you specified is not available there, Zen Cart will switch to another currency exchange site http://www.xe.com