1. Unit 7 -- Teamwork Karen Foreman Professor

2. Groups and Teams What is a working group? What is a team?

3. Different types of teams How many different type of teams can you think of or have worked as a part of?

4. Differences in traditional and team environments Traditional EnvironmentTeam Environment Managers determine and plan the work.Managers and team members jointly determine and plan the work. Jobs are narrowly defined.Jobs require broad skills and knowledge. Cross training is viewed as inefficient.Cross training is the norm. Most information is “ management property. ” Most information is freely shared at all levels. Training for non-managers focuses on technical skills. Continuous learning requires interpersonal, administrative and technical training for all. Risk taking is discouraged and punished.Measured risk taking is encouraged and supported. People work alone.People work together. Rewards are based on individual performance. Rewards are based on individual performance and contributions to team performance. Managers determine “ best methods. ” Everyone works to continuously improve methods and processes.

5. Transforming Groups to Teams How can a group become a real team? There are some basic activities that mold a group into a team

6. Team building Can you describe an activity that you ’ ve used or have been a part of for building team cohesiveness?

7. Failure is not an option What are some of the reasons why groups fail? What are some of the barriers that make it difficult for teams to succeed?

8. Effective Teams How do we build effective teams? There are three criteria

9. Motivating effective teamwork What are the two things that can happen?

10. Conditions that help to avoid social loafing 1. Group members know each other. 2. They can observe and communicate with one another. 3. Clear performance goals exist. 4. The task is meaningful to the people working on it. 5. Group members believe that their efforts matter and that others will not take advantage of them. 6. The culture supports teamwork.

11. Good Night! Until we meet again

12. Interpersonal behaviors and processes for effective group sessions Group Task Behaviors Task behaviors are concerned with a group ’ s efforts to define and accomplish its desired outcomes: 1. Proposing 2. Building 3. Information seeking 4. Opinion seeking 5. Information giving 6. Opinion giving 7. Disagreeing 8. Summarizing 9. Testing comprehension 10. Consensus testing Group Maintenance Behaviors Maintenance behaviors deal with the group ’ s effort to survive, regulate, grow, and strengthen itself as an effective instrument for achieving its desired outcomes: 1. Encouraging. 2. Harmonizing. 3. Performance checking 4. Standard setting. 5. Tension relieving.

13. Gatekeeping Process Gate keeping processes regulate the flow of group participation by bringing in and shutting out group members: - Gate opening - Gate closing