1. Leadership and Teamwork Chapter 10 Lacie Allen Michael Goodman

2. Leadership and Teamwork Current Issues Challenging the Bureaucracy Teamwork Role of Communication Specialists

3. Current Issues Consolidation Integrated health systems Competition Collect and track information about community health Advertising Consumerism Staffing Shortages

4. Leadership and Teamwork Current Issues

5. Challenging the Bureaucracy What is a Bureaucracy?

6. Grey’s Anatomy http://www.youtube.com/watch?v=bZXp2 WYp4KQ&mode=related&search=

7. Challenging the Bureaucracy Organization Chart = Verticle Organization Chart = Horizontal Participative decision making (PDM) Specialized Jobs or Mission Centered Expectations? Division of labor Opportunities for change

8. Challenging the Bureaucracy Communication Skill Builders: Promoting a Shared Vision Establish goals for the performance Keep everyone on the same page Define the contribution of each individual Paperwork and guidelines Records Overload

9. Leadership and Teamwork Challenging Bureaucracy Current Issues

10. Teamwork http://www.youtube.com/watch?v=TRmjlg0NZKA

11. Teamwork Advantages Apply multiple perspectives to a problem Reduce costly oversights Well suited to biopsychosocial care Difficulties and Drawbacks Groupthink

12. Leadership and Teamwork Challenging Bureaucracy Current Issues Teamwork

13. Role of Communication Specialists Reducing Uncertainty Bridging Boundaries Providing Social Support Working with the Media

14. Role of Communication Specialists Managing Crisis Promoting Community Outreach and Health Education Marketing Advocating for Patients

15. Leadership and Teamwork Challenging Bureaucracy Current Issues Teamwork Communication Specialists

16. Summary Current Issues Challenging the Bureaucracy Teamwork Role of Communication Specialists

17. Theodore Roosevelt “The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.”