1. Communication in Heterogeneous teams? Richard Joiner

2. Communication in Heterogenous Teams 2 Tools One common theme is that papers are looking at how different tools are used to support or not the development of shared understanding –Bettina-Maria Becker online communication –PJ Beers Ntool –Jiri LallimoBoundary objects

3. Communication in Heterogenous Teams 3 Shared Understanding Sanne Akkerman reviews 22 papers and all talk about shared cognition PJ Beers talks about good team work requiring common ground Bettina-Maria Becker talks about breakdowns in communication and how that is NOT desirable in expert-layperson communication. Jiri Lallimo The importance of the development of boundary

4. Communication in Heterogenous Teams 4 Shared Understanding The idea is that the development of shared understanding or inter- subjectivity is important and something that should be supported. This is known as the cognitive model However, there is an alternative Sociocultural definition of Intersubjectivity

5. Communication in Heterogenous Teams 5 Shared Understanding In the cognitive model attaining shared cognition or consensus is seen as the definition of Intersubjectivity. Intersubjectivity has been defined as a state of overlapping individual subjectivities

6. Communication in Heterogenous Teams 6 Shared Understanding Task Model Dialogue Focus Task Focus

7. Communication in Heterogenous Teams 7 Shared Understanding Sociocultural defines intersubjectivity as the coordination of individual contributions to the joint activity –Intersubjectivity is NOT a state of agreement between participants. –Intersubjectivity is taken for granted –Intersubjectivity is always there in some degree it does not need to be achieved

8. Communication in Heterogenous Teams 8 Shared Understanding Intersubjectivity is NOT a state of agreement between participants. Intersubjectivity is taken for granted Intersubjectivity is always there in some degree it does not need to be achieved

9. Communication in Heterogenous Teams 9 Shared Understanding Does learning require the development of shared understanding Does success in an activity require the development of shared understanding How does viewing intersubjectivity as the coordination of individual contributions to the joint activity help me design tools to support it.