1. Welcome to
The Café HPO
Café Host: Lynn Adams

2. Afternoon Overview World Café Experience
Brief World Café Learning Program
Official Meeting Close
Lounge & the Crossroads!

3. What is the World Café? A simple methodology A powerful metaphor
Based on the work of Juanita Brown, David Isaacs and the World Café Community
Like most simple questions, asking what the HPO Café is, opens up a large topic for exploration.
Café Conversations are also a provocative metaphor enabling
us to see new ways to make a difference in our lives and work.
The power of conversation is so invisible and natural that we usually overlook
it.
For example, consider all the learning and action choices that occur as
people move from one conversation to another both inside the
organization and outside, with suppliers, customers and others in the
larger community.
What if we considered all of these conversations as
one big dynamic Café, with each of the job functions as a table in a larger
network of living conversations, which is the core process for sharing our
collective knowledge and shaping our future? Once we become aware of
the power of conversation as a key business process, we can use it
more effectively for our mutual benefit.

4. Assumptions
People already have within them the wisdom and creativity to deal with current challenges.
Exploring issues together encourages new ways of thinking and a shift in perspective creates new possibilities.

5. Purpose of the World Café
Generate input, share knowledge, stimulate innovative thinking, explore action possibilities
Create a dense web of connections in a short period of time as threads of conversation reveal new patterns

6. Café HPO Purpose
Integrate learning from today’s presentations, conversations, and panel discussion
Demonstrate the World Café methodology
Provide an opportunity to make new connections with other HR professionals and strengthen our existing connections
After each round, a host stays, others move to new tables, carrying new ideas and questions to the next conversation
The role of the host is to welcome newcomers, share highlights of the prior conversation and invite people to doodle

7. When to Use TWC A limited amount of time (as little as 2 to 3 hours)
 The World Café is especially useful when you have:
A limited amount of time (as little as 2 to 3 hours)
A lot of people (as many as 1200)
Questions that matter to the people gathered
The intention is to build community, strengthen relationships and engage everyone's unique contribution and voice (even the timid or less verbal ones).
You want to access collective intelligence based on discovering patterns of meaning in emergent, unexpected ways that come from the intentional rapid  cross-pollination of diverse perspectives and ideas.
Questions that matter to the people gathered, that they either frame themselves or that a representative sub-group has helped to shape (at least initially)
The intention is to build community, strengthen relationships and engage everyone's unique contribution and voice using both verbal and visual modalities (even the timid or less verbal ones).

8. Design Principles Set the context Create hospitable space
Explore questions that matter
Encourage everyone’s contribution
Cross-pollinate & connect diverse perspectives
Listen together for patterns, insights, and deeper questions
Share collective discoveries
Harvest and share collective discoveries

9. Instructions Seat 4 per table
3 or 4 rounds, minutes for conversation each round
New question for each round
Write, doodle, draw thoughts, ideas and questions on poster boards on your table
Please listen for the Café Host’s instructions, 2 minute warnings, and signals to move to the next table
Everyone moves to a new table each round …unless you are a table host
After each round, a host stays, others move to new tables, carrying new ideas and questions to the next conversation
The role of the host is to welcome newcomers, share highlights of the prior conversation and invite people to doodle

10. Table Host
Welcome newcomers to your table and make sure everyone states their name
Pose The Question and encourage every one to “lean in”
Remind participants at your table to jot down key connections, ideas, discoveries, and deeper questions as they emerge
At the end of the round, ask table to select a new host who will stay while everyone else travels
At the beginning of the next round the Table Host briefly shares key insights from the prior conversation so others can link and build using ideas from their respective tables
Explain purpose and logistics

11. Café Guidelines Focus on what matters Contribute your thinking
Speak your mind and heart
Listen to understand
Link and connect ideas
Facilitate yourself and others
Listen together for insights and deeper questions
Play, doodle, draw – have fun

12. Placemats Use for note taking
Take it with you as you travel from table to table
Yours to keep

13. Table Tent Reminder Table Host role Café guidelines
Round 1 is next – here we go!

14. Round 1 What experience do you have with
high performance organizations (HPO)?
What does “high performance organization” mean to you? How do you define it?
How are HPO’s different or unique?

15. Round 1
What new connections are you making?
What are you most curious about?
Meow?
What experience do you have with high performance organizations (HPO)?
What does
HPO mean to you? How do you define it?
How are HPO’s
different or unique?
What new ideas are striking?
Listening deeply?

16. Round 1 2 minutes remaining – wrap up & select your new table host!
What experience do you have with
high performance organizations (HPO)?
What does “high performance organization” mean to you?
How are HPO’s different or unique?

17. Round 2 HPO’s? Pay for performance? Performance management?
What additional questions should we be asking about:
HPO’s?
Pay for performance?
Performance management?
How to make change efforts
successful in organizations?

18. wrap up & select your new table host!
Round 2
2 minutes remaining –
wrap up & select your new table host!
What additional questions should we be asking about:
HPO’s?
Pay for performance?
Performance management?
How to make change efforts
successful in organizations?

19. Round 3
Reflecting on today’s presentations, panel discussion, and conversations, what new learnings or new ideas do you have?

20. wrap up & select your new table host!
Round 3
2 minutes remaining –
wrap up & select your new table host!
Reflecting on today’s presentations, panel discussion, and conversations, what new learnings or new ideas do you have?

21. Harvesting
Purpose: To identify patterns, collective knowledge and new possibilities
What stands out to you as most important, what most energizes you?
What are the dilemmas/ opportunities we face as HR professionals?
What is was your experience of the World Café?

22. Post Card
Want more information, slides, help with a World Café, or just to stay in touch?

23. Thank You For Your Participation in
Based on the work of Juanita Brown, David Isaacs and the World Café Community
For resources and information see
The images in this presentation are sourced from the World Café Creative Commons.
Contact Lynn at:
Thank You For Your Participation in
The Café HPO

24. See you at the next World Café!

25. Design Principles Set the context Create hospitable space
Explore questions that matter
Encourage everyone’s contribution
Cross-pollinate & connect diverse perspectives
Listen together for patterns, insights, and deeper questions
Share collective discoveries
Harvest and share collective discoveries

26. Question 1
What does the term high performance organization mean to you?
How do you know an organization is high performing? Who decides?

27. Question 3 HPO’s? Pay for performance? Performance management?
What additional questions
should we be asking about:
HPO’s?
Pay for performance?
Performance management?
How to make change efforts
successful in organizations?

28. Question 2
What are the most important factors that support the implementation and sustainability of a high performance organizations (HPO)?

29. What additional questions should we be asking about:
Change Management
(Red)
Pay for Performance
(Green)
Performance Management
(Blue)
HPO or General
(Yellow)

30. What additional questions should we be asking about:
Change Management
(Red)
Pay for Performance
(Green)
Performance Management
(Blue)
HPO or General
(Yellow)
Please include your name and contact information
if you wish to have a presenter contact you.

31. Table Host Guidelines Volunteer to be the Table Host – one per table
Table Host watch for time cues from the Café Host
Refer to the table tent for reminders

33. Individual Reflection
What has been your major learning or insight?
How might you act on this new understanding?

34. Question 1
What does the term high performance organization mean to you?
How do you know an organization is high performing? Who decides?

35. Question 2
Have you ever had the opportunity to work in a HPO or help create one?
What factors supported the HPO?

36. Question 3
If you were completely empowered to take one bold step to improve the performance of your organization (or your favorite client) what would you do?

37. What questions do we need to be asking about HPO’s?

38. Harvesting the Learning
What ideas came up across tables & conversations? What new ideas & possibilities were emerging?

39. Harvesting the Learning
What aha’s, BFO’s, surprises emerged at your tables?
How might we act on this new understanding?

40. Provocative Questions
A pocket of change addresses a specific public concern and builds community.. Where do you see such pockets of change in your community and how can you deepen and spread them?
What does it mean to treat people as citizens rather than consumers: What would this mean for how you and others go about your work?

41. What’s Next? What action are you called to take?
What is the best way for people to reach you?
Please write LEGIBLY on a Post-it and
post it on the Community Bulletin Board.

42. Café to Go www.theworldcafe.com
The World Café: Shaping our Futures through Conversations that Matter

43. Design Principles Set the context Create hospitable space
Explore questions that matter
Encourage everyone’s contribution
Cross-pollinate & connect diverse perspectives
Listen together for patterns, insights, and deeper questions
Share collective discoveries
Harvest and share collective discoveries